Senior Manager, Hotel Level Marketing - Product Development
***This role is based at one of our corporate offices in Dallas, TX or McLean, VA***
This is your chance to be part of an in-house Commercial Services team that propels Hilton's sales, revenue management, call center, and analytics functions! As a Senior Manager, Product Development, you will support these areas which are at the core of Hilton's "commercial engine" and are important to Hilton's ability to achieve profitable growth. On the Hotel Level Marketing team reporting to the Director, Hotel Level Marketing Services, you will shape product strategy, translating needs and user insights into a clear product vision and roadmap.
HOW WE WILL SUPPORT YOU
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
- Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
- Paid parental leave for eligible Team Members, including partners and adoptive parents
- Mental health resources including free counseling through our Employee Assistance Program
- Paid Time Off (PTO)
- Learn more about the rest of our benefits
At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate.
**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.
HOW YOU WILL MAKE AN IMPACT
Your role is important and below are some of the fundamental job duties that make your work unique.
What your day-to-day will be like:
- Build and execute the technology product roadmap, ensuring alignment with Americas Marketing objectives, global initiatives, and Hilton's strategic priorities.
- Collaborate cross-functionally to deliver user stories, features, and QA processes addressing hotel needs.
- Lead Agile ceremonies including sprint planning, daily stand-ups, and retrospectives to enable iterative, high-quality delivery.
- Use data and user insights to prioritize the backlog, identify optimization opportunities, and guide testing strategies for continuous improvement.
- Be the point of contact for hotel teams, addressing needs and resolving escalations.
How you will collaborate with others:
- Partner with internal and external (agency) teams to ship product features to improve the hotel experience and outcomes.
What projects you will take ownership of:
- Lead the development of the technology product roadmap, using data-driven insights to define milestones, identify testing opportunities, and shape strategic initiatives.
WHY YOU'LL BE A GREAT FIT
You have these minimum qualifications:
- Seven (7) years of work experience.
- Five (5) years of work experience in product management, marketing technology, or related fields.
- Experience in Agile product development, tools and software (including writing user stories and managing backlogs).
- Experience using data and insights to craft compelling narratives.
- Experience communicating complex technical concepts to diverse audiences and building relationships.
- Hybrid schedule from Addison, TX or McLean, VA office (3 days per week).
It would be useful if you have:
- Familiarity with performance marketing and paid media strategy, including campaign reporting and optimization.
- Exposure to budget tracking and resource planning.
WHAT IT IS LIKE WORKING FOR HILTON
Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.