Manager, Hilton Honors Adventures - Partner Success & Enablement
***This role is based at our corporate office in McLean, VA***
This is your chance to be part of a Marketing and Loyalty team that attracts customers to Hilton through strong storytelling, top-rated rewards, and differentiated customer partnerships, experiences, and adventures. This role reports directly to the Director of Hilton Honors Adventures and is responsible for executing strategies and identifying opportunities that advance key objectives across category and partner initiatives. The role will lead onboarding, execution, and ongoing management of commercial performance of existing/new partners and support the discovery and evaluation of prospective partners.
HOW WE WILL SUPPORT YOU
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
- Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
- Paid parental leave for eligible Team Members, including partners and adoptive parents
- Mental health resources including free counseling through our Employee Assistance Program
- Paid Time Off (PTO)
- Learn more about the rest of our benefits
At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate.
**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.
HOW YOU WILL MAKE AN IMPACT
Your role is important and below are some of the fundamental job duties that make your work unique.
What your day-to-day will be like:
- Execute best‑in‑class tactics that advance partnership objectives, drive commercial performance, and elevate the guest experience
- Develop and execute BAU processes for partners, serving as day-to-day point of contact, managing partner inquiries
- Evaluate prospective partners and segments, including intake, review, and assessments
- Analyze market trends and performance insights to identify risks and opportunities, translating findings into actionable recommendations to optimize partner outcomes
How you will collaborate with others:
- Work cross‑functionally across partners and channels to support integration, launch, and ongoing commercial and operational needs.
- Be a business representative for internal and external partners, delivering on shared goals.
- Demonstrate flexibility and collaboration, building strong relationships through an understanding of priorities.
What projects you will support:
- Partnership Management and Commercial Performance: Build strong relationships with key partner stakeholders and drive execution of key initiatives and opportunities including consolidation of partnership enhancement needs.
- Category Development: Manage the global pipeline of experiences and adventures, leading the review and assessment of new segments and partners.
- Storytelling and Reporting: Support the gathering and translation of performance insights into clear, compelling narratives to inform stakeholders, drive alignment and support strategic decision-making.
WHY YOU'LL BE A GREAT FIT
You have these minimum qualifications:
- Five (5) years of work experience
- Two (2) years of experience in account management/partnership management
- Proven experience in marketing, analytics, digital and commercial performance
- Experience capturing performance insights and strategic plans for senior stakeholders
- Hybrid role based in McLean, VA office (min three days in person)
- Passion for travel, experiences and adventures
It would be useful if you have:
- Experience working in a matrixed or franchise organization, or start-up
- Hospitality, travel, or similar industry experience
WHAT IT IS LIKE WORKING FOR HILTON
Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.