Director Sales Luxury CALA
***This is a remote position in Mexico with a preference for candidates in Mexico City, Mexico***
Exceptional Hospitality Starts with You
This is your chance to be part of a Global Sales Team that ensures Hilton owners and operators receive the combined benefits of scale, access, competence, and experience. As a Director Sales Luxury CALA, you will support the team responsible for providing a differentiated selling platform for Hilton's diverse portfolio of brands by being relentlessly motivated to grow market share. On the HWS CALA Groups team reporting to AMDOS, you will focus on overall strategy to develop new accounts and business opportunities from CALA Region for our growing portfolio of Hilton Luxury Brand properties. In addition, you will collaborate closely with Group Domestic Team to strengthen and optimize the existing account portfolio in Mexico.
What you'll do during a typical day:
- Identify new luxury group customers from CALA Region and generate business opportunities from un-managed Hilton accounts including all market segments, end users and potential third-party partners.
- Qualify potential customers through 3rd party resources, solicitation efforts, social media, industry events and email.
- Manage leads through the sales pipeline from unmanaged accounts in collaboration with luxury property sales teams to maximize conversion.
- Develop and implement business development strategies to drive growth and achieve organizational goals.
- Develop new hotel customer engagement events targeting unmanaged accounts with qualified luxury group revenue opportunity.
- Partner with the current team to manage domestic leads demand while proactively identifying and driving new business opportunities for Hilton luxury properties worldwide.
- Organize high touch personalized FAM trips focused on new business accounts.
How you'll collaborate with others:
- Clients - Engage to connect with decision makers and qualify potential for Hilton Luxury Brand business opportunities.
- Colleagues - Collaborate with Hilton Worldwide Sales and partners to provide total client solutions demonstrating a "One-Team" commercial culture while living the Heart of Hilton
Deliverables you'll take ownership of:
- Establish relationships with your Hilton Worldwide Sales peers, your customers, and your hotel partners to qualify opportunities, host discovery calls to qualify unmanaged accounts and implement solutions.
- Participate in Quarterly Business Reviews and joint sales calls with colleagues or managers
What It Takes to Make the Stay
You have these minimum qualifications:
- Five (5) years of work experience in hotel sales
- Three (3) years of professional experience in Luxury Group Sales, either on-property or above-property sales
- In-depth knowledge of the Hospitality Travel industry
- Experience collaborating with teams on accounts
- Proficiency in Word and Excel (can understand and maintain spreadsheets)
- Travel up to 35-40% (including working outside of traditional working hours)
It would be useful if you have:
- Seven (7) years of experience in hotel sales
- Two (2) years of new business account development experience
- Passionate about mining for business
BA/BS bachelor's degree
How We'll Help You Thrive
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
- Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
- Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
- Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
Paid time off (PTO) – Recharge, relax, and take time for what matters most
*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.
As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay—we're a great place to work.