Administrative Assistant (Kitchen) Hilton Aruba Caribbean Resort & Casino

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Food and Beverage
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HOT0BWCK Requisition #

Provide proactive administrative, scheduling, procurement, and compliance support to the Culinary division. Coordinate information, documents, and communications so chefs can focus on culinary execution, guest satisfaction, and financial results. Partner closely with Executive Chef, Senior Executive Chef, Executive Sous Chef(s), Purchasing/Stores, Stewarding, Banquets, and Finance.

Administrative & Office Management

  • Maintain the culinary office, digital filing system, and standardized templates (SOPs, recipes, tastings, vendor forms, checklists, memos).

  • Prepare agendas, capture minutes, and track action items for weekly culinary meetings and cross‑department huddles.

  • Manage chef calendars, tastings/menus sign‑offs, photo shoots, and marketing collateral requests in coordination with F&B and Marketing.

  • Coordinate uniform issuance, name tags, knives/smallwares sign‑out, and office supplies par levels.

Scheduling, Timekeeping & People Support

  • Build and publish weekly rosters for all kitchens in alignment with forecasted volumes, outlet hours, C&E event load, and labor budget.

  • Administer timekeeping (PayClock) including shift changes, PTO/holiday entries, approval routing, and OT discipline; escalate exceptions to EC/Senior Exec Chef.

  • Support onboarding: offer packets, checklists, health card scheduling, access badges, locker assignments, and first‑week training schedules.

  • Maintain training matrices (food safety, knife skills, allergen, equipment), ensure certificates are current, and schedule refreshers.

Procurement & Inventory Administration

  • Prepare purchase requisitions/POs in BirchStreet/HSM; track order status, backorders, substitutions, credits, and vendor performance.

  • Coordinate receiving documentation with Stores/Receiving; reconcile delivery notes vs. POs and highlight variances for chef sign‑off.

  • Maintain smallwares and china/glass/silver inventories; track breakage reports and coordinate replenishment.

  • Compile weekly inventory counts from outlets/pastry/banquets; validate coding, yields, and transfers for Finance.

Financial & Cost‑Control Support

  • Update recipe cost cards and portion/yield sheets; maintain current selling prices and mix changes approved by EC.

  • Prepare and distribute food‑cost dashboards (consumption, waste, transfers, production yields) and month‑end packs.

  • Track banquet and outlet menu engineering KPIs and support price/mix analysis and specials profitability.

  • Process invoices for timely three‑way match and GL coding; maintain vendor files and W‑9/registration documents as required.

Food Safety, HACCP & Compliance Documentation

  • Maintain HACCP plans, allergen matrices, temperature logs, sanitation schedules, and corrective‑action records in audit‑ready format.

  • Coordinate internal walk‑throughs with Chefs/Stewarding; log findings and follow‑ups (photos, work orders, due dates).

  • Support Aruba Health Department inspections and corporate audits by preparing files, proofs, and escorts as needed.

  • Ensure proper labeling/traceability documentation is readily available (prep lists, production sheets, shelf‑life, first‑in/first‑out).

Communication, Guest & Event Support

  • Serve as the communication hub between Culinary, Restaurants, Banquets/C&E, Purchasing, Stewarding, Engineering, and Finance.

  • Ensure menus, BEOs, dietary notes, and service updates are accurately distributed and version‑controlled.

  • Log guest feedback and service recoveries; coordinate chef table visits/VIPs and track learnings for continuous improvement.

  • Assist with photo libraries, menu translations, and marketing requests in coordination with F&B/Marketing teams.

Systems & Data Management

  • Maintain accuracy and user access for: BirchStreet/HSM, PayClock, HotSOS, and internal HRM/SharePoint libraries.

  • Build simple spreadsheets/dashboards (Excel) for labor, inventories, prep, and waste; create pivot tables and lookups to automate recurring reports.

  • Prepare month‑end folders and ensure retention schedules are met.

     

     

  • Assist with scheduling tastings, vendor showcases, and culinary activations. Coordinate temporary labor (Flex) onboarding paperwork and daily sign‑ins with Security/HR. Maintain vacation calendars and coverage plans. Perform other duties as requested by the Executive Chef or designate.

  • Possess knowledge of and adhere to all Safety and Emergency procedures and report unsafe conditions as necessary.

What are we looking for?

Role-specific skills and experience (Administrative Assistant — Kitchen):

  • Excellent written and verbal communication in English; strong interpersonal skills.

  • Exceptional organization, accuracy, and follow-through in a fast-paced environment.

  • Proficiency in Microsoft Excel, Word, and PowerPoint (e.g., VLOOKUP/XLOOKUP, pivot tables, basic dashboards).

  • Comfort with hospitality systems such as BirchStreet/HSM, PayClock, HotSOS, and SharePoint.

  • Experience with scheduling/timekeeping, purchasing support, and document control (HACCP, temperature logs, training records).

  • High level of discretion when handling confidential Team Member and financial information.

  • Flexibility to support varying schedules based on business needs, including weekends and holidays.

     

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality – We’re passionate about delivering exceptional guest experiences.

  • Integrity – We do the right thing, all the time.

  • Leadership – We’re leaders in our industry and in our communities.

  • Teamwork – We’re team players in everything we do.

  • Ownership – We take responsibility for our actions and decisions.

  • Now – We operate with a sense of urgency and discipline.

     

In addition, we look for the demonstration of the following key attributes:

  • Quality

  • Productivity

  • Dependability

  • Customer Focus

  • Adaptability

 

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector—from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For more than a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision—to fill the earth with the light and warmth of hospitality—unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

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