MICE Sales Manager

WELCOME TO A WORLD OF OPPORTUNITIES AT IRELAND’s #2 GREAT PLACE TO WORK 2025,  AS VOTED BY OUR TEAM MEMBERS!

The Conrad Dublin is a 5* hotel and part of the Hilton Luxury Division. We aim to ‘offer smart luxury travelers inspiring connections & intuitive service in a world of style’. We are one of the best 5* luxury hotels in the country.

 “Conrad is Empowering and Bold”

Benefits

Working for Hilton means you are joining an international company with more than 6200 hotels across the globe with countless benefits & career development opportunities such as:

• Travel - Up to 30 nights per year at discounted rates and 50% off F&B in Hilton Hotels around the world. Plus up to 70 nights of discounts for your Family and Friends
• Team Member Gym – a dedicated team member gym with free access 7 days a week
• Benefit – Discounted rates for Conrad Team members across a wide range of retailers
• Development – Hilton have numerous learning & development plans for all types of roles and career paths as well as free access to LinkedIn Learning and Harvard Manage Mentor
• Holidays – 30 days holiday (incl BH) plus long service entitlement of an extra day per year up to a total of 5 additional days
• Maternity & Paternity – Paid leave for those that qualify
• On shift – complimentary meals on duty

The Job Role

We are seeking an ambitious and relationship-driven MICE Sales Manager to join the commercial team at Conrad Dublin. This role focuses on driving International Meetings, Incentives, Conferences, and Events (MICE) business, with a strong focus on the Americas, UK, and Europe. You will lead strategic efforts to grow this high-value segment, leveraging Hilton’s global network and your own industry relationships to secure future and repeat business for the hotel.

• Proactively generate new business through activities such as sales calls, roadshows, and market visits, particularly across the USA, UK, and EU
• Manage inbound international MICE leads and Hilton Worldwide Sales referrals, overseeing the full sales cycle from enquiry to conversion
• Build strong, lasting relationships with MICE agencies, DMCs, and corporate planners in the luxury and incentive sectors
• Represent Conrad Dublin at international tradeshows, FAM trips, client events, and industry networking functions
• Analyse market trends to inform sales strategy and optimise revenue opportunities
• Collaborate with Events, Revenue, and Operations teams to ensure seamless execution and delivery of a five-star guest experience
• Track ROI and production by segment and market, providing accurate and timely reports for the Director of Sales, including activity logs, appointments, and leads
• Negotiate and close large-scale group contracts, balancing client needs with commercial objectives
• Embrace flexibility in working hours and international travel, with the opportunity to work remotely based on business requirements and time zones 

The ideal candidate should have

• Positive attitude with excellent communication and interpersonal skills
• Commitment to delivering a highest level of customer service, expected from a luxury brand
• A strategic, proactive mindset and flexibility to respond to a range of different work situations
• Experience in a MICE sales role with a proven track record in a luxury hotel environment
• Willingness and ability to travel internationally on a regular basis