Guest Service Driver
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- 2 days ago Post Date
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- HOT0BI4D Requisition #
ABOUT OUR PROPERTY
Our hotel is an exclusive focus service hotel located in the city center of Mbabane on the Mhlambanyatsi Road. We are in the Central Business District, steps away from the government interministerial building. We are a 4-star hotel. Our mission as Hilton is “to fill the earth with light and warmth of hospitality by delivering exceptional experiences – every hotel, every time.”
Overview:
At Hilton, we are committed to providing our Team Members with equal opportunities for career development and personal growth through our available learning and development programs that we offer through our Hilton University. We pride ourselves on highly embracing diversity, equity and inclusion (DE&I). We always aim to create a working atmosphere where our Team Members feel valued, respected, motivated and remain the great place to work for all at all times. We also pride ourselves with our Environmental, Social and Governance (ESG) goals. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it is with Hilton where we never forget the reason, we are here: to delight our guests, Team Members, and owners alike.
About the Job:
A Guest Service Driver provides a transportation service to Guests and visitors as requested, where safety, cleanliness, and superior customer service are always priorities.
Roles and Responsibilities:
· Welcome Guests on arrival and assist with their luggage
· Provide a driving service to Guests, as required
· Keeping logbook and collecting daily schedules
· Maintaining vehicle checks and mapping out routes
· Demonstrate an awareness of guest priorities, anticipate needs, build rapport and resolve guest problems very quickly
· Maintain clean and safety hotel vehicles
· Stay current on all hotel services as well as VIP requirements and special events
· Demonstrate a current knowledge of external locations, attractions and landmarks in the vicinity
Qualifications & Attributes:
· A minimum of 2 years of previous experience working as a driver, preferably in the hotel, leisure or retail sector
· Impeccable personal presentation with good communication skills
· Flexibly to respond to cultural diversity
· Calm, courteous and discreet
· Possession of a clean driving license/record and have a public permit
· Computer Literacy
What's in it for you:
· Competitive salary.
· Exclusive perks
· Professional growth within a prestigious organization.
What is it like working for Hilton?
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.
We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
If you are passionate about creating exceptional leisure experiences and have the skills and qualifications we are looking for, we invite you to apply. Join us and be part of a team that is committed to delivering unparalleled service and unforgettable memories. Apply now and closing date is the 7th April 2025 COB.