General Manager - Conrad Bahrain
The Brand - Conrad Hotels & Resorts
Leading-edge design, seamless service, and inspiring connections intersect at sought-after urban locations and luxury resort destinations
The Property
Nestled in the heart of the iconic Bahrain Financial Harbour, Conrad Bahrain is your gateway to luxury, culture, and unparalleled vistas. Located near the city’s shopping districts and renowned cultural landmarks, our hotel offers an exquisite blend of urban sophistication and serene seafront charm. Indulge in 360-degree panoramic views of downtown Manama and the sparkling Bahrain Bay from our rooftop pool and restaurant. Our world-class amenities and personalized service ensure every moment of your stay is extraordinary.
The Role
This exciting General Manager position will be responsible for managing the Hotel Management team, and hotel targets to deliver an excellent Guest and Team Member experience while managing profitability and meeting our Owners expectations.
What will you be doing?
Specifically, you will be responsible for performing the following tasks to the highest standards:
Manage and lead the overall hotel operation, ensuring excellence across all departments.
Drive ongoing profitability of the hotel, meeting and exceeding revenue, guest satisfaction, and Team Member engagement goals.
Lead all key property initiatives, including the planned expansion of 42 rooms, a new F&B outlet, Meeting rooms, and a spa as well as any other capital projects and refurbishments.
Ensure all decisions are made in the best interests of the hotel and Hilton.
Deliver achievable hotel budgets and set short- and long-term strategic goals, including commercial strategies to improve business mix and ADR.
Provide exceptional leadership to hotel Team Members focusing on Hilton culture and values.
Lead in all aspects of business planning.
Comply with and exceed Hilton Brand Service Standards.
Ensure costs are controlled and financial performance improves toward ROI expectations.
Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton.
Hold regular briefings and communication meetings with the HOD team.
Respond to audits to ensure continual improvement is achieved.
What are we looking for?
The ideal candidate will possess excellent leadership skills with a strong focus on Owner relations, Commercial and Operations, guest experience and Team Member engagement. Enthusiastic and passionate, you will have current or previous experience as a General Manager within a similar quality hotel.
A General Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
An established General Manager with Hilton experience and Luxury background
Strong ability to collaborate and foster networks and relationships, with owners, contractors, and corporates – must be highly visible.
Deliver innovative commercial opportunities with experience in increasing profitability
Exceptional people leadership with the ability to inspire, retain talent, and bring the team together on a journey and instilling the Hilton culture and values.
Experience in managing renovation, expansions, and repositioning projects to elevate property performance and brand standards.
Exceptional stakeholder/owner relations experience.
Ability to show resilience, judgement and leadership.
Experience managing budgets, revenue proposals, and forecasting results in a similar sized property.
In-depth knowledge of the hotel, leisure, and service sectors, with strong commercial acumen to drive ADR and business mix improvements.
Degree or diploma in Hotel Management or equivalent.
English language mandatory.
What is it like working for Hilton?
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.
We support the mental and physical well-being of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
