Assistant Director of Catering Sales - Signia by Hilton Indianapolis

Be part of something extraordinary. Signia by Hilton Indianapolis is a highly anticipated new-build hotel set to redefine meetings, events, and luxury hospitality in the heart of the city.

As we continue to grow our opening team, we are seeking an Assistant Director of Catering Sales to join the team. This role will be instrumental in driving success and positioning the hotel as a premier destination for high-profile events.

What will I be doing?
As Assistant Director of Catering Sales you will be responsible for the development of market segment(s) including solicitation of new customer relationships, negotiation of business through proposals and contracts to close business. Creative design of menus and events to maximize revenue and event experience.  Maintain existing relationships with corporate and social accounts.  As ADOC  you will be assisting the Director of Sales to achieve superior results in the areas of ensuring outstanding guest service, team member engagement, favorable financial outcomes, strategic leadership and talent development, culture, innovation and event operations.  

Specifically, your essential functions will be to perform the following tasks to the highest standards:

STRATEGY:
•    Drive innovation and creativity within event delivery 
•    Ensure that high quality service standards are maintained through continuous reviews of processes and procedures 
•    Actively support the sales process. 

LEADERSHIP:
•    Support leadership and direction in all Catering matters. 
•    Serve as a highly visible, participatory leader who proactively and consistently engages with their General Manager/Executive Committee, Sales, Catering and Events team members, external guests, and suppliers 
•    Remain current on event trends to evaluate innovative ways for process/practice improvements and shares best practices
•    Participate or represent Hilton in industry social/meeting/events professional associations

CULTURE:
•    Inspire high-performing multi-cultural, multi-generational teams that build Hilton’s Events talent pipeline 
•    Integrate Hilton’s Values/Mission/Purpose when implementing Event initiatives and support Team Member-centric and guest-centric programs
•    Lead with Hilton culture engaging with Team Members through direct and meaningful interactions 
•    Be an ambassador for customer service.  

TALENT:
•    Motivate and provide a work environment in which team members are productive 
•    Listen and respond to team members needs while having an open-door policy
•    Manage group and interpersonal conflict effectively 

CATERING OPERATIONS EXCELLENCE:
•    Assist to ensure the proper use of all function space, exhibit hall, and event spaces 
•    Assist to manage supplier and vendor relationships 
•    Possess subject matter expertise and ensure standards/practices
•    Assist in the development and management of departmental budgets 
•    Assist in short, medium, and long-term forecasting and actual cost reporting for events 
•    Assist to ensure proper staffing for the needs of the business 
•    Assist to integrate current trends in event management and design 
•    Participate in customer site inspections and assists with the sales process as necessary 

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