Waldorf Ambassador (Bell/Door) - Waldorf Astoria New York

🔍 The Waldorf Astoria - New York | New York | New York | United States of America

📁: Guest Services, Operations, and Front Office

📅   : Mar 19, 2025 Post Date

📅   : HOT0B9NX Requisition #

Thanks for your interest in the Waldorf Ambassador (Bell/Door) - Waldorf Astoria New York position. Unfortunately this position has been closed but you can search our 3,719 open jobs by clicking here.

What are we looking for?

The ideal Waldorf Ambassador will embody the essence of luxury hospitality, serving as the first and last impression of our hotel. This role requires a passionate, service-driven professional who takes pride in delivering anticipatory, personalized experiences that exceed guest expectations. We are looking for individuals who genuinely enjoy creating memorable moments and are committed to achieving Forbes 5-Star standards.

A warm, engaging, and professional demeanor, ensuring every guest feels valued and welcomed from the moment they arrive until their departure
A genuine passion for hospitality, with a natural ability to anticipate guest needs and provide service that is both intuitive and seamless
Exceptional communication skills, allowing for effortless interactions with guests, team members, and leadership to ensure a smooth and refined experience
Strong attention to detail, ensuring every aspect of the arrival and departure process is executed flawlessly, from luggage handling to room escorts
A proactive and solution-oriented mindset, always willing to go above and beyond to enhance the guest experience
A polished and professional appearance, reflecting the elegance and sophistication of our brand
Physical stamina and strength, as this role involves lifting, carrying, and standing for extended periods
Previous experience in a luxury or Forbes 5-Star hotel is preferred, with an understanding of the level of service expected in a world-class environment
Full availability, including mornings, evenings, weekends, and holidays, to accommodate the needs of our guests at all times

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus
Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

Access to your pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs

*Available benefits may vary depending upon property-specific terms and conditions of employment.

EOE/AA/Disabled/Veterans

Affirmative Action and EEO Policy Statement

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