A Waiter/Waitress is responsible for providing Guests with food and drinks as requested in an efficient manner and according to proper procedure.
What will I be doing?
As a Waiter/Waitress, you will be responsible for providing Guests with food and drinks as requested in an efficient manner and according to proper procedure. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Serve food and drinks with high standard level
- Manage guest queries in a friendly, timely, and efficient manner
- Ensure knowledge of menu and all products
- Ensure mis-en-place is well stocked at all floor stations
- Ensure all tables receive their drinks and food as requested
- Maintain the cleanliness of all equipment used during shifts
- Maintain cleanliness of stores to Health, Safety and Hygiene standards at all times
- Show complete awareness of all the drink and food menus and readiness to explain and recommend food and drink contents
- Comply with Company Health and Safety, and Fire Regulations and procedures
- Adhere to the Company disciplinary policy when necessary
- Maximise revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques
What are we looking for?
A Waiter/Waitress serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Good Arabic and English language skills
- At least 1 year of experience in restaurants or/and hotels
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience in similar role
- Knowledge about Food & Drinks trends
- Previous experience of cash handling
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!