Stewarding Supervisor at Waldorf Astoria Dubai International Financial Centre
What will I be doing?
As a Stewarding Supervisor at Waldorf Astoria Dubai International Financial Centre, a Forbes 5-Star luxury hotel, you are responsible for supervising the Stewards and supporting the team members to deliver an excellent Guest and Member experience. A Stewarding Supervisor will also be required to coordinate other responsibilities, make certain Back of House areas are maintained, and ensure that health and safety are top priorities. Specifically, you will be responsible for performing the following tasks to the highest standards:
• Supervise the Stewards ensuring high standards.
• Support the Team Members in training and development.
• Coordinate the daily pot-wash and dish wash responsibilities.
• Ensure Back of House areas are maintained to the highest cleanliness standards and cleaning schedules are followed and completed.
• Observe Health, Hygiene and Safety guidelines when handling hazardous substances and comply with all aspects of Health and Safety requirements.
• Report faults, misused or damaged equipment issues to the Managers, Executive Chef, and/or Chief Engineering.
• Ensure the correct PPE is in place and guidelines are adhered to.
• Ensure machinery is operated properly, efficiently, safely and in accordance with the hotel's Health and Safety Manual
• Assist in the location, movement and storage of operational equipment.
• Assist in the stock take of equipment and other items as required.
• Ensure team members adhere to all Health and Safety and Hygiene Regulations.
• Carry out any other reasonable task set by the Hotel's Management.
• Identify training needs, plan programs, and evaluate performance of Stewarding Team Members.
• Exercise quality control, portion control, and wastage minimization; control food cost through accurate requisitioning.
• Monitor and drive daily food waste data, manually or via the WINNOW digital system.
• Participate in ESG initiatives, supporting Sustainability and HACCP communities and achieving audit targets.
What are we looking for?
A Stewarding Supervisor at Waldorf Astoria Dubai International Financial Centre is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
• Good communication skills.
• Ability to work under pressure.
• Ability to work on their own or in teams.
• Flexibility to respond to a range of various work situations.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
• Previous experience in a similar role.
• Previous experience in supervisory role.
What will it be like to work for Waldorf Astoria Hotels & Resorts?
Waldorf Astoria provides guests the exceptional environment and the personalised attention of True Waldorf Service that creates a singular experience. If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!