Senior Project Manager (Architecture Design & Construction) Central and Eastern Europe
Position Statement:
The position will encompass project management focusing on the region of Central and Eastern Europe, primarily The Balkans, for the EMEA architecture, design and construction department. The position will report to the Senior Director AD&C UK, Europe and Türkiye. Under direction of the Senior Director, the project management role will focus on ensuring a smooth and trouble-free delivery of the highest quality new hotels. The project manager will be committed to increasing efficiencies, improving communications, and assembling reliable information for our owners, industry partners and Hilton stakeholders. The position must work effectively with colleagues, industry contacts (owners, investors and developers) and competition to assist in the management of Hilton’s development strategy for Central and Eastern Europe.
Position Summary:
The project management position will entail being the principal point of support and contact for all project stakeholders, both within Hilton as well as for the owner/franchise partner teams, during the design, construction, pre- and post-opening stages of the development pipeline.
- Management of design and construction process on pipeline developments including new developments, conversions and renovations of existing hotels.
- Manage and comply with the project management process as detailed in the AD&C development journey from pre-signature phase through to completion of the post opening phase.
- Follow the roles and responsibilities documents for Project managers.
- Preparing internal Hilton reports on a monthly basis.
- Undertake full and comprehensive review of design documents and proposals at all stages of the design and construction process. Preparing associated reports and correspondence.
- Work effectively and commercially with developers, owners and project design consultants to optimize design, construction and opening of projects.
- Liaise and assist the in-house development and brand teams in the securing of new projects, throughout the region, by the reviewing of plans, specifications and scheme proposals for technical compliance with Hilton design and construction standards, brand standards and all relevant national and international codes, prior to contract.
- Make technical design and construction recommendations to the development tram in order to ensure that potential projects are in accordance with both technical and brand standards.
- Following the agreement of either franchise or management contracts, provide project leadership on behalf of Hilton and act as main liaison and focus point between the in-house specialists, the owner and their design teams, to ensure the free flow of information and design input from Hilton throughout the design development and construction periods.
- Raising any areas of non-compliance with franchisee and owner (as applicable) and ensuring that appropriate measures are taken to rectify any such non-compliance.
- Carry out regular site inspections of the project works in progress, to ensure full compliance with Hilton design and construction and operational standards, as well as ensuring compliance with acceptable standards of finishes and quality of workmanship throughout the duration of the works.
- Supervise external consultants as required during the course of any project works.
- Provide regular reports on the development’s progress, in respect of contractual and physical progress, as required in oral, written or digital presentational formats.
- Oversee and assist in the snagging inspections and production of snagging lists and the post-handover defects correction period inspections, to ensure the owner team’s full compliance with their contractual obligations through to the final completion of the project.
- Inspect the works, collate and prepare all necessary project handover information and certification required by the Hilton project management procedures.
- Participate in the decision-making process regarding the opening of the hotel by advising whether or not all physical related activities are complete and owner obligations discharged.
- Undertake property inspections (PIPs) of existing hotels for the purposes of rebranding or conversion into a Hilton brand, along with the preparation of a detailed Property Improvement Plan (PIP) report that describes the current status of the hotel and the scope of works required in order to bring the property up to the required Hilton standards for possible rebranding into one of the Hilton brands.
- Provide technical advice to the brand leaders on the agreement of the scope of the PIP works.
- Provide technical support to the brand and development teams in the explanation of the PIP to the owner team.
What are we looking for?
- Must be able to read and understand drawings and Design and Construction Standards and all other criteria established by Hilton to determine the physical requirements of all Brands.
- Must be able to read, understand and report on architectural and engineering construction documents, specifications, construction submittals, bulletins, change orders, etc., in order to ensure that the design and construction or projects are in compliance with established standards.
- Excellent general knowledge of design and construction materials and methods and specific knowledge pertaining to the design and construction of full service and focused service hotels.
- Knowledge of the hotel operating contracts and models is desirable. One of the challenging aspects of this position is the need to communicate openly and honestly with Hilton’s partners, maintain a good working relationship with them, but be able to deal with problems when confronted with a design and construction issue which does not meet Hilton requirements.
- Excellent communication skills: presentations, written and public speaking.
- Ability to work independently and lead a project team and make effective and timely decisions on behalf of Hilton project stakeholders.
- Ability to direct collaboration among cross-functional teams including external resources.
- Ability to analyse departmental financial data in order to make strategic and tactical decisions.
- Lead by example to resolve conflicts, introduce change and ensure collaboration among others.
- Demonstrate the highest standards of ethical behaviour and absolute discretion with sensitive information.
- Ability to take initiative to identify, prioritise and implement actions required to achieve functional goals.
- Strong problem-solving skills including ability to address an issue in collaboration with others, identify and prevent potential problems and develop problem solving skills in others.
- Ability to provide development and mentoring to others.
- Budget development and management skills.
- Ability to work independently and manage the work of others.
- Ability to deliver performance feedback to internal and external stakeholders to improve overall performance.
- Capable of conversing with both technical and non-technical parties.
- Experience in dealing with developers, owners and other corporate clients.
Required Qualifications
- University degree in engineering, architecture, building or quantity surveying or construction-related discipline or equivalent.
- Significant work experience in property, engineering design and/or construction related roles including management experience and/or experience working within a client organization or similar.
- Significant experience working in hotel development and construction related experience ideally within an international hotel group or similar.
- Experience working in multi-cultural or international settings.
- An understanding of local building codes, European and International (NFPA) Fire Life Safety codes.
- Proficiency with Word, PowerPoint, Excel, construction project programming software.
- Fluency in spoken and written English.
Preferred Qualifications
- In-depth knowledge of construction projects and track record of successful project delivery.
- Supervisory experience would be advantageous.
- Proficiency with AutoCAD software.
- Be able to show previous project management experience and be capable of both leading and monitoring outside consultants.
- Preferable spoken Romanian language.
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