Senior Manager Technology Executive Communications
***This role is based at one of our corporate offices in Memphis, TN, or McLean, VA***
Exceptional Hospitality Starts with You
This is your chance to be a part of an in-house Technology team that's creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world! As a Senior Manager Technology Executive Communications, you will bring your technical skills to a hospitality company with an award-winning culture. On the Program Management team reporting to the Vice President Technology Program Management & Governance, you will support projects including internal and external communications on behalf of the Chief Information Officer (CIO).
What you'll do during a typical day:
- Create programs to share the CIO's vision and accomplishments with Corporate Team Members, Owners, and other external partners.
- Lead the communications strategy and editorial calendar for Hilton's CIO and executive leadership team, advising on narrative framing, priorities, and timing.
- Advise the CIO on speaking engagements and executive presentations, including message framing, storytelling, and delivery.
- Craft impactful internal communications materials and activations to support the communications strategy, such as programmatic communications, leadership presentations and messaging, and social media content.
- Source and integrate data and Team Member stories to craft impactful messaging aligned to the Technology and Hilton enterprise narrative, distilling complex initiatives into clear, executive‑level headlines.
- Apply executive judgment to prioritize messaging, assess risk, and tailor communications based on audience, timing, and business context.
How you'll collaborate with others:
- Develop relationships with senior leaders across Global Brands and Commercial Services to influence content and messaging, often without direct authority.
- Align with the Global Communications Team to ensure CIO content and messaging complement larger communications strategies and plans.
Deliverables you'll take ownership of:
- Inspire and engage Team Members through storytelling that builds understanding of Technology strategy and progress, while reinforcing the impact and culture of the Technology team.
- Identify external opportunities for the CIO to share Hilton's technology story to include industry/functional events and speaking engagements, recruiting events, and social media.
What It Takes to Make the Stay
You have these minimum qualifications:
- Five (5) years in Communications, Public Relations, or a related field
- Expertise in executive communications and internal communications for technology leadership
- Storytelling experience, with the skills to translate technical concepts into clear, easy‑to‑understand written messaging
- A natural curiosity and aptitude for technology, including AI, software engineering, big data, or infrastructure
- Direct experience delivering sophisticated content, including social media, executive presentations, and communication plans
- Knowledge of enterprise-wide communications planning in a corporate or professional services environment with experience in organizational change and multiple complex initiatives
- Excellent Microsoft 365 skills (Word, PowerPoint, Excel, OneDrive, Teams, etc.)
- This is a hybrid role and is required to be near our McLean or Memphis office locations
It would be useful if you have:
- BA/BS Bachelor's Degree in public relations, communications, marketing, or a similar field
- Eight (8) + years in Communications, Public Relations, or a related field
- Experience working with a large global organization or a mid-to-large-size communications agency
- Experience in the travel, tourism, service industries, or technology field
How We'll Help You Thrive
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
- Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
- Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
- Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
- Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
- Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
- Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
- Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
- Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
- Financial security for your future – Our retirement plans make it easier to save for what's next
*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.
As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay—we're a great place to work.