Senior Manager Learning Technology Enablement

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

• You will lead a team of learning technology and experience design associates to ensure agreement, performance, and growth.
• You will translate business and learner needs into scalable platform and capability requirements across LMS, LXP, microlearning, accessibility, and digital delivery.
• You will assess emerging learning technologies to determine understanding of Hilton's learning strategy, ecosystem, and long-term roadmap.

How you will collaborate with others:

• You will partner with Learning and HR leadership to align platform decisions, roadmap milestones, and experience design direction.
• You will work with HR Technology, ServiceNow, IT, and Procurement to deliver platform enhancements and integrations.
• You will engage external vendors and technology partners to ensure solutions meet accessibility, scalability, and requirements.

What you will take ownership of:

• You will oversee the development of Hilton's global learning ecosystem—including LMS, LXP, ServiceNow, and digital learning platforms—to ensure a seamless and scalable Team Member experience.
• You will establish governance frameworks and standards to ensure instructional design, accessibility, branding, and platform usage across our teams and external partners.

WHY YOU'LL BE A GREAT FIT

You have these minimum qualifications:

• Five (5) years of professional experience
• Three (3) years of learning technology or digital learning solutions experience
• Two (2) years of learning systems administration experience
• Experience with vendor management or change management
• Travel up to 15%

It would be useful if you have:

• LMS, LXP, and ServiceNow administration or product enablement experience
• Instructional design methodologies and adult learning principles

WHAT IT IS LIKE WORKING FOR HILTON

Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law.  Please contact us if you require an accommodation during the application process.