Senior Analyst, Marketing & eCommerce CALA
***This role is based at one of our corporate offices in McLean, VA, or Dallas, TX***
This is your chance to be a part of the Hilton's Americas Marketing Team! This team brings to life the unique promise of Hilton's portfolio of brands by defining, creating, and delivering exceptional multi-channel marketing campaigns designed to drive business results. They are responsible for enhancing market share and revenue through specialized hotel-level eCommerce Consulting, Regional Marketing, and various specialty functions. As the Senior Analyst, Marketing & eCommerce (MEC) for the Caribbean and Latin America (CALA) region, you will collaborate closely with the CALA and the Marketing & eCommerce teams to advance corporate initiatives with significant commercial impact. You will also partner with internal teams to complete projects and address hotel requests, with a focus on Hilton properties within the CALA region.
HOW WE WILL SUPPORT YOU
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
- Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
- Paid parental leave for eligible Team Members, including partners and adoptive parents
- Mental health resources including free counseling through our Employee Assistance Program
- Paid Time Off (PTO)
- Learn more about the rest of our benefits
At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate.
**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.
HOW YOU WILL MAKE AN IMPACT
Your role is important and below are some of the fundamental job duties that make your work unique.
What your day-to-day will be like:
- Use your experience in digital marketing to identify opportunities to increase hotel performance.
- Manage the intake and prioritization of hotel requests in Salesforce, providing responses, escalating, and sharing relevant digital resources to address hotel and owner's needs.
- You will report to the Senior Manager, MEC CALA.
How you will collaborate with others:
- Support MEC CALA team members with ad hoc audits and the development of actionable plans for hotels
- Collaborate with other teams, including Paid Media, SEO, Content, Regional Marketing, Revenue Management, and Brand Performance Support, to assist with projects and hotel-specific initiatives
What you will take ownership of:
- Support projects that advance team objectives and enhance hotel performance across digital channels.
- Facilitate digital onboarding activities for new hotel openings and conversions within the CALA region
- Translate hotel resources and presentations into Spanish to ensure clarity and understanding for CALA partners.
WHY YOU'LL BE A GREAT FIT
You have these minimum qualifications:
- Two (2) years of professional experience in Marketing, or Digital Marketing & eCommerce
- Bi-lingual in English and Spanish
- Excellent communication and presentation skills
- Ability to work a hybrid schedule in Dallas, TX, or McLean, VA
- Ability to travel up to 10%
It would be useful if you have:
- BA/BS Degree
- Experience working in the hospitality or travel industry
- Fluency in Portuguese
WHAT IT IS LIKE WORKING FOR HILTON
Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!
It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws.
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.