Sales Manager - Leisure | Waldorf Astoria Dubai Palm Jumeirah

What are we looking for

A Sales Manager - Leisure serving Waldorf Astoria Hotels and Resorts brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Minimum 3–5 years of experience in leisure sales within a high-end or luxury hotel, resort, or destination management company.
• Proven track record of achieving and exceeding leisure sales targets, with a focus on building and nurturing relationships with premium travel agents, luxury tour operators, and global travel consortia.
• In-depth knowledge of the international and local Leisure travel market, including industry trends, consumer behavior, and major players in the luxury travel sector.
• Familiarity with key luxury travel networks such as Virtuoso, Traveller Made, Signature Travel Network, and similar.
• Strong commercial acumen and strategic thinking, with the ability to identify opportunities, analyze competition, and develop innovative sales approaches tailored to the luxury segment.
• Exceptional relationship management and client engagement skills, with a refined understanding of high-net-worth travelers' expectations and preferences.
• Excellent communication and presentation skills, both verbal and written, to represent the hotel brand with elegance and confidence.
• Highly organized, with strong project management skills and the ability to handle multiple leisure accounts and partner activations simultaneously.
• Demonstrated ability to collaborate across departments, especially with Revenue, Marketing, and Front Office teams, to ensure seamless guest experiences.
• Proficiency in CRM tools, sales reporting systems, and Microsoft Office Suite.
• A keen eye for detail and a commitment to delivering exceptional quality in all client interactions.
• Resilient and adaptable, with the ability to perform under pressure in a fast-paced, performance-driven environment.
• Formal training or certifications in Sales, Hospitality, or Business Administration are preferred.

What will it be like to work for Waldorf Astoria Hotels & Resorts

Waldorf Astoria provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates a singular experience. If you understand the value of personalized attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!