Director Category Management, All Suites & Focused Service
***This role is based at our corporate office in McLean, VA***
This is your chance to be part of an in-house Brands team of industry experts in the domains of hospitality, brand management, innovation, food and beverage, wellness, owner relations, and more, for all of Hilton's unique brands! As a Director Category Management, you will support the team that leads our brands with the steadfast goal of strengthening and growing the Hilton portfolio. On the All Suites & Focused Service team reporting to SVP Category Leader All Suites & Focused Service, you will serve as a key integrator for nine brands across strategic initiatives, leading project management for Aging Asset, Guaranteed Work, Stay Score, and Brand Planning.
HOW WE WILL SUPPORT YOU
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
- Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
- Paid parental leave for eligible Team Members, including partners and adoptive parents
- Mental health resources including free counseling through our Employee Assistance Program
- Paid Time Off (PTO)
- Learn more about the rest of our benefits
At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate.
**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.
HOW YOU WILL MAKE AN IMPACT
Your role is important and below are some of the fundamental job duties that make your work unique.
What your day-to-day will be like:
- Assist SVP Category Leader driving strategy development and execution for the Category.
- Structure ambiguous problems, identify opportunities, and formulate hypotheses to enable us to best position the Category for growth, commercial performance and guest satisfaction
- Identify, analyze, and interpret relevant data sets to answer questions about strategic direction
- Synthesize findings into recommendations for decisions with large-scale impact
- Develop business cases which justify investment in strategic brand projects and develop implementation roadmaps to enable the execution of strategic initiatives
- Build executive-ready project deliverables, presentations and documents
- Present findings verbally and in writing in a clear and in a compelling manner
- Oversee Category strategic planning process including integration of Hilton KPI/KSP/MBOs – Commercial, Marketing, PR, BPS, Communications and annual budgeting, and forecasting
- Prepare executive-level Category performance presentations for owner, development, and internal meetings
- Manage enterprise activations for the category (e.g., profitability, dual brands, ESG, pet friendly, Customer Promise)
- Lead Category's Brand Integrity work (Relicensing/COO, FRCM & Aging Asset)
- Coordinate and complete logistics for Category Team meetings, Brand Planning Sessions, Category/Brand Owner OAC Council Meetings, ad-hoc owner meetings, and Bi-Annual owners and category branded conferences
How you will collaborate with others:
- Liaise with functional partners: Analytics, Customer Insights, Development, Brand Performance, Brand Standards, Hilton Supply Management, Product Experience & Prototypes, Brand Planning & Innovation, and more
- Collaborate with Global Brand Leaders, Brand Managers, and Brand Personality team members on critical projects
- Collaborate with other Brand Categories
WHY YOU'LL BE A GREAT FIT
You have these minimum qualifications:
- Eight (8) years of professional work experience
- Three (3) years of strong project management experience
- Three (3) years of experience developing new strategies, building business cases with supporting data, gaining internal/external support in a cross-functional environment
- Three (3) years of experience driving implementation, with experience in progress towards delivery and completion
- Three (3) years of experience translating market research and identifying insights
- Willing to travel up to 25% (domestic and international)
- Advanced proficiency in Excel and financial modeling
- Advanced proficiency with PowerPoint
It would be useful if you have:
- BA/BS/Bachelor's Degree
- MBA preferred, MS/MA
- Three (3) years of hospitality project management experience
- Three (3) years of experience developing annual plans, narratives, project planning, forecasts, and strategic roadmaps for large enterprises
WHAT IT IS LIKE WORKING FOR HILTON
Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!
It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws.
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.