Revenue Assurance Specialist
About Hilton
Hilton is one of the largest and fastest growing hospitality companies in the world, with over 8,000 properties with more than 1.25 million rooms in 138 countries and territories. In the 100 years since our founding, we have defined the hospitality industry and established a portfolio of 24 world-class brands, including our flagship Hilton Hotels & Resorts brand, which is the most recognized hotel brand in the world. We have more than 200 million members in our award–winning customer loyalty program, Hilton Honors.
Position Statement:
The Revenue Accounting Specialist – Credit Cards reconciliation is responsible for managing the reconciliation of credit card transactions for hotels supported by the UAE-based Centre of Excellence (COE), covering the Middle East and Africa region. This role plays a key part in ensuring the accuracy and integrity of credit cards reconciliation, identifying and resolving variances, and supporting timely month-end closing activities.
The role reports to the Revenue Accounting Supervisor.
Position Summary:
· Prepare accurate and timely credit card reconciliations by matching POS records, bank deposits, and PMS system postings.
· Generate and share weekly reconciliation status reports with hotel teams, clearly highlighting outstanding issues and ensuring timely follow-up.
· Investigate discrepancies and collaborate with hotel finance teams to resolve variances in credit card transactions.
· Post relevant journal entries into the financial system in line with accounting standards and requirements.
· Complete monthly balance sheet reconciliations for credit card-related accounts, ensuring accuracy and compliance.
· Maintain clear and organized reconciliation documentation, adhering to internal control and audit standards.
· Proactively drive process improvements and automation by identifying smarter, more efficient ways of working—challenging existing practices, optimizing workflows, and leveraging technology.
· Support additional tasks and initiatives as required by business operations or leadership.
Direct Reports:
This role has no direct reports.
Qualifications
Please list specific qualifications/experience, knowledge, skills and abilities needed for this position.
The success in this role will demonstrate itself through the following attributes and skills:
· Accounting knowledge, in particular AR and Revenue Accounting
· Systems knowledge, in particular Navision, OnQ/OA and Excel
· Fluent in English (written & verbal) – additional languages (French/Arabic) a plus
· Strong communicator—able to liaise effectively with customers, hotel teams, and internal stakeholders
· Process improvement mindset—always looking for smarter ways to work and drive automation
· Inquisitive & proactive – willing to learn, ask the right questions, and challenge the status quo by questioning the Why and How.
· Organised and ready to meet tight deadlines and work under pressure
· Ability to work cohesively with others, both in the office and remotely with hotel Team Members
· Ability to learn multiple systems, therefore must be willing to accept new challenges
Required Qualifications
· Minimum Education: High school graduate
· Minimum Years of Experience: 2 years as a General Accountant or Income Auditor
Preferred Qualifications
· Education: University graduate and/or accounting qualification
· Minimum Years of Experience: 2 years each as a General Accountant and Revenue Accounting