Restaurant and Bar Manager

Kick Start your career and join the team at Hilton St Georges Park, proud to be the home of English football.

This unique Hilton property based outside Burton upon Trent (DE13 9PD) is the home of the 28 English Football Teams while also offering the opportunity to work for the biggest player in global hospitality, Hilton.

Be part of a high preforming team, creating a home from home for our leisure guests, world class sport teams and corporate clients.

When we say unique we mean it! Offering 228 contemporary bedrooms, complemented by a wonderful food and beverage offering including the relaxing Crossbar, Restaurant and Coffee Lounge which is proud to service Starbucks.  In addition we have high quality meeting and events space, Spa and top class fitness facilities surrounded by acers of Staffordshire countryside including 13 outdoor football pitches including a replica of the Wembley pitch.

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!

We can offer you….

·       Annual Salary of £33,068

·       Free and healthy meals when on duty

·       Grow your Career !

·       Personal Development programmes designed to support you at every step of your career

·       A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)

·       Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)

·       Team Member Referral Program

·       High street discounts:with Perks at Work

·       Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)

·       Discounted dental and health cover

·       Free Parking

·       Subsidised Taxi Scheme

·       Guest Experience Day after successfully passing probation

·       Modern and inclusive Team Member’s areas

What will I be doing?

As an Outlets Manager, you are responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience. An Outlets Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

·       Manage all Food and Beverage Outlet operations

·       Maintain exceptional levels of customer service and results through our stay platform guest satisfaction.

·       Ensure compliance of brand standards

·       Recruit, manage, train and develop the Food and Beverage team

·       Manage guest queries in a timely and efficient manner

·       Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll

·       Set departmental targets and objectives, work schedules, budgets, and policies and procedures

·       Develop menus with other members of Food and Beverage team

·       Accountable for monthly stock takes

·       Incentivise team members to maximize sales and revenue

·       Carry out annual and mid-year appraisals with Managers under your responsibility

·       Evaluate guest satisfaction levels with a focus on continuous improvement

·       Ensure communication meetings are conducted and post-meeting minutes generated

·       Be environmentally aware

·       Assist other departments wherever necessary and maintain good working relationships

·       Comply with hotel security, fire regulations and all health and safety legislation