Reservations Manager

What are we looking for? 

A Reservations Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• Hospitality: We are passionate about delivering exceptional guest experience. 

• Integrity: We do the right thing all the time 

• Leadership: We are leaders in industry and our communities 

• Teamwork: We are team players in everything we do 

• Ownership: We are owners of our actions and decisions. 

• Now: We operate with a sense of urgency and discipline 

• University graduate. 

• Minimum 5 years of experience in a similar capacity with international chain hotels. 

• Excellent command of written and spoken in English and Chinese to meet business needs. 

• Good interpersonal, organizational and communication skills. 

• Good team player. 

• Able to work under pressure and deal with stressful situations during busy periods. 

• Able to lead, provide guidance and develop team members. 

• Knowledgeable and skilled in crisis management. 

• Innovative self-starter with high motivation. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!