Mini Bar Attendant - Waldorf Astoria New York

What are we looking for?

We are looking for a Mini-Bar Attendant who is dedicated to delivering an exceptional in-room refreshment experience while upholding the highest standards of luxury service. This role plays a vital part in our Forbes 5-Star aspirations by ensuring that each guest’s refreshment center is impeccably stocked, clean, and functioning properly. You will take pride in maintaining accuracy, efficiency, and attention to detail while providing seamless service that enhances the overall guest experience.

The ideal candidate will possess the following qualifications:

• A keen eye for detail, ensuring that all mini-bar items are accurately stocked, properly presented, and within expiration dates.
• Prior experience in a luxury hotel or similar environment is preferred, with an understanding of the service expectations needed to achieve Forbes 5-Star standards.
• Strong organizational and time management skills, with the ability to handle multiple tasks efficiently while maintaining precision.
• A proactive and service-oriented attitude, anticipating guest needs and responding promptly to requests.
• Excellent communication and interpersonal skills, ensuring professional and friendly interactions with guests and team members.
• Ability to work independently while maintaining a high level of accountability and attention to detail.
• Physical stamina to carry out responsibilities such as restocking items, moving inventory, and inspecting mini-bar equipment.
• A commitment to upholding luxury service standards, ensuring that each guest's experience is seamless and refined
• Comfort using a handheld device to track inventory and process guest charges, with basic math skills to ensure accurate billing.
• Ability to work flexible hours, including nights, weekends, and holidays as needed.
• Preferred qualifications: Possession of Alcohol Awareness Training certification and a valid Food Handler card.

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: 

• Access to pay when you need it through DailyPay 
• Medical Insurance Coverage – for you and your family 
• Mental health resources including Employee Assistance Program 
• Best-in-Class Paid Time Off (PTO) 
• Go Hilton travel program: 100 nights of discounted travel 
• Parental leave to support new parents 
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* 
• 401K plan and company match to help save for your retirement 
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount 
• Career growth and development 
• Team Member Resource Groups 
• Recognition and rewards programs 

*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.  

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