Managing Director - Hilton Hawaiian Village
About this Opportunity
As Managing Director of the Hilton Hawaiian Village Waikīkī Beach Resort, you will lead one of the world’s most iconic and complex hospitality destinations—a legendary oceanfront resort spanning 22 acres on Waikīkī’s widest stretch of beach. This landmark property features over 2,800 guest rooms across multiple towers, five swimming pools, a private lagoon, 90+ shops and restaurants, extensive meeting and event facilities, and a vibrant cultural and entertainment program that defines the Waikīkī experience.
This role calls for a highly seasoned, visionary leader with deep expertise in large-scale resort operations, commercial strategy, and team leadership. You will guide a diverse, high-performing team, ensuring exceptional guest service, operational excellence, and financial success, all while honoring the property’s rich heritage and spirit of aloha.
This is more than a leadership position—it’s an extraordinary opportunity to shape the future of one of Hilton’s most celebrated flagship resorts and leave a lasting legacy in one of the world’s most captivating destinations.
About the Property: Hilton Hawaiian Village Waikīkī Beach Resort
Spanning 22 lush beachfront acres along Waikīkī’s widest stretch of sand, Hilton Hawaiian Village Waikīkī Beach Resort is an iconic destination where vibrant resort energy meets classic Hawaiian hospitality.
With five swimming pools—including the famed Super Pool with a 77-foot waterslide—and the serene Duke Kahanamoku Lagoon, the resort offers a playful mix of adventure and relaxation. Guests stay in one of the resort’s distinctive towers, each offering its own character and views of Diamond Head, the Pacific Ocean, or the resort’s tranquil tropical gardens.
Guests will find endless ways to immerse themselves in island life: daily cultural programs like lei-making and hula lessons, beachfront catamaran sails, surfing and snorkeling, plus a spectacular Friday-night fireworks display over the beach. With more than 90 shops and restaurants, expansive meeting and event space, and a full-service spa, the resort is well-suited to families, couples, conferences and leisure groups alike.
Whether guests are strolling the shoreline at sunrise, cooling off in the lagoon, or watching fireworks light up the night sky, this resort delivers an unforgettable Hawaii experience from first light to last aloha.
To learn more about this property, please click HERE.
What are we looking for?
Basic Qualifications
- Minimum 10 years’ Hotel General Manager or 5 years' Managing Director experience managing a property with revenues of $100M+ and 1000+ rooms.
- Proven leadership in building and sustaining high-performing teams, with a track record of fostering accountability, addressing challenges with candor, and cultivating a culture of collaboration and trust.
- Demonstrated experience managing labor relations and union partnerships.
- Strong business acumen with a track record of maximizing profitability through strategic revenue optimization, market share growth, and robust financial oversight.
- Proven experience driving top-line performance by optimizing the overall commercial strategy, ensuring the right business and transient mix, and activating initiatives that maximize group revenue and ancillary income streams.
- Resort operations experience encompassing leisure, activations, and multiple revenue streams.
Preferred Qualifications - Strong connection to the local community with experience engaging city partners.
- Proven expertise in high-volume food & beverage operations and banquet production.
- Hilton brand experience.
- Local market experience.
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The annual salary range for this role is $440K - $480K and is determined based on applicable and specialized experience and location.
Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan and the Company's long-term incentive plan, consistent with other team members at the same level and/or position within the Company.