Manager, Project Support - Strategic Operations

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

• Develop Python-based Extract, Transform, Load (ETL) pipelines to create reports and tools
• Author complex SQL queries and stored procedures for data extraction, aggregation, and reporting
• Build Excel-based financial and operational tools using VBA (macros, custom functions, PivotTable automation, Power Query integration)
• Integrate with RESTful APIs, managing secure authentication and credential storage (e.g., keyring)
• Profile pipeline performance—optimize Python code (cProfile) and SQL execution plans
• Document ETL processes, data models, and maintain a centralized data catalog

How you will collaborate with others:

• Partner with RMCC teams, Analytics, BI, and Commercial Services teams to translate use cases into scalable data products
• Mentor junior analysts and developers in Python, SQL, and VBA best practices; lead knowledge-sharing workshops
• Provide strategic advisory to business and technical partners on analytics best practices and data-product adoption
• Collaborate with partners to define and measure performance metrics and evaluate data-product impact

What projects you will take ownership of:

• Architect performance-outlook dashboards and self-service reporting tools that surface revenue and commercial trends
• Develop CI/CD pipelines for automated testing and deployment of analytics data products.
• Design data models (star/snowflake schemas) to support reporting
• Ensure compliance with security and data-governance policies, including secure credential management and access controls
• Own and maintain project artifacts in GitLab, including housing SQL queries, data models, and supporting documentation using version control best practices to enable collaboration, reuse, and scalable analytics delivery

WHY YOU'LL BE A GREAT FIT

You have these minimum qualifications:

• Five (5) years professional experience in analytics/data-engineering roles
• Experience authoring complex SQL (Redshift, SQL Server, MySQL) and stored procedures
• Three (3) years coding development experience (macros, automation, PivotTables)
• Proficient in Python (ETL frameworks, pandas, NumPy) and advanced Excel (Power Query, functions)
• Demonstrated experience in data storytelling, including leading discovery with cross‑functional teams to understand needs, translating those needs into clear narratives, and delivering storytelling‑driven dashboards that improve decision‑making and operational efficiency
• Travel up to 10%

It would be useful if you have:

• Understanding of data-modeling principles (star/snowflake schemas)
• Partner and project management experience translating business needs into technical requirements
• Experience with BI tools: MicroStrategy, Alteryx, Power BI
• Experience with Airtable, Salesforce, GitLab, and Power Automate

WHAT IT IS LIKE WORKING FOR HILTON

Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law.  Please contact us if you require an accommodation during the application process.

Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program (“Wellthy”),  a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit and our travel discount. The annual salary range for this role is $65,000-$95,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company. #LI-REMOTE