Manager Sales, Total Account Management
***This role is based in Bogota, Colombia***
This is your chance to be part of a Global Sales Team that ensures Hilton owners and operators receive the combined benefits of scale, access, competence, and experience. As a Manager Total Account Management - Area Sales Team Colombia, you will be part of a team that uses a differentiated selling platform for Hilton's diverse portfolio of brands to grow market share. On the Area Sales Colombia team you will focus on building positive partnerships with your TAM (Total Account Management) customers that focus on domestic business within the country of Colombia. You will report to the Managing Director of Sales - HWS CALA.
You will also develop new accounts and solicitation of new customer relationships, while growing existing relationships with current accounts. You will be committed to improving revenue and growing Hilton's market share and supervising the facilitation of the annual contracting process for your accounts. You will be the main contact for the assigned account roster. You will keep both hotels and brand representatives informed about assigned accounts. You will maintain relationships with assigned accounts. The goal of these relationships is to improve revenue and increase market share for the participating ASO Hilton hotels in Colombia and Ecuador.
HOW WE WILL SUPPORT YOU
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
- Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40 USD/night
- Paid parental leave for eligible Team Members, including partners and adoptive parents
- Premium: one additional salary month paid semi-annually, 50% in June and 50% in December
Paid Time Off (PTO), including time to celebrate your birthday, wedding, and graduation
At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate.
**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.
HOW YOU WILL MAKE AN IMPACT
Your role is important and below are some of the fundamental job duties that make your work unique.
What your day will be like:
- Lead the account management and account development for a roster of accounts that is segmented vertically in the country of Colombia.
- Directly responsible for soliciting, qualifying, and generating and converting new business for our participating ASO Colombia and Ecuador hotels from local accounts in your geographic region.
- Be responsible for overall account planning strategy to facilitate growth.
- Demonstrate an understanding of negotiating business travel sales contracts with corporate accounts, an understanding of the local contracting and Request For Proposal Process, with business travel sales terminology, and business travel sales reporting.
How you will collaborate with others:
- Make introductions to clients during sales calls, tradeshows, conventions, and local events.
- Assist hotels with conflict resolution, contract negotiation, support of hotels' business/revenue needs, and closing sales.
- Represent Colombia Area Sales Team and with leadership in FAM trips, travel and domestic tradeshows and industry events to meet with unmanaged accounts and generate new business opportunities.
What deliverables you will take ownership of:
- Identify priorities and need hotels and strategize accordingly. Maintain relationships with hotels.
- Produce yearly pre-determined revenue in room, meetings, and food and beverage to the corporation.
- Achieve booked domestic revenue quotas. Set and achieve sales competencies as discussed between you and your manager.
- Maintain Salesforce / MicroStrategy reports, including call reports, meeting profiles, history, and traces.
- Submit monthly reports and as requested reports, complete projects and deliverables.
WHY YOU'LL BE A GREAT FIT
You have these minimum qualifications:
- Five (5) or more years of experience in Hospitality
- Spanish fluency (oral and written)
- Proficient in Microsoft Office Suite, Web-Ex, MS Teams and Zoom
- Experienced negotiation and sales skills
- Travel up to 30%
It would be useful if you have:
- BA/BS bachelor's degree
- English fluency (oral and written)
- Three to five (3-5) years of direct sales experience for a corporate office representing numerous brands
- Experience in Delphi or similar property sales management system
- Experience using Salesforce and MicroStrategy
WHAT IT IS LIKE WORKING FOR HILTON
Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.
