Manager Quality Engineering Mobile Apps
***This role is based at one of our corporate offices in Memphis, TN or Dallas, TX***
Exceptional Hospitality Starts with You
This is your chance to be a part of an in-house Technology team that's creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world! As a Manager Quality Engineering Mobile Apps, you will bring your technical skills to a hospitality company with an award-winning culture. On the Quality Engineering team reporting to the Senior Director of Quality Engineering, you will support projects for the Hilton Honors App.
What you'll do during a typical day:
- Lead through context, not control, clearly articulate goals, priorities, constraints, and success measures.
- Empower teams to make decisions closest to the work while maintaining accountability for outcomes.
- Balance speed, quality, and risk with sound judgment and long‑term thinking.
- Research, initiate, implement and collaborate on advanced automated testing strategies.
- Minimize unnecessary rules and friction by reinforcing simple principles and best practices, including acting in Hilton's best interest.
How you'll collaborate with others:
- You will lead through clarity, trust, and accountability, while building and sustaining high‑performing teams.
- You will partner with technical and process team members like App Dev, DevOps, QE, Product, Design and other disciplines to deliver high quality features.
- You will model vulnerability by actively seeking feedback, sharing learnings, and normalizing growth through experimentation.
- You will build and maintain high‑performing teams by setting clear expectations, addressing performance early, and prioritizing talent density.
- You will serve as a culture carrier by demonstrating ownership, candor, and accountability in daily leadership behaviors.
- You will influence the development of a quality automation plan that considers our software development lifecycle, manual testing, and integrated systems in collaboration with QE Leadership.
Projects you'll take ownership of:
- You will leadership and mentoring of assigned QE team members.
- You will drive reducing escaped defects.
- You will track and report quality metrics.
- You will ensure Mobile Apps platform deliverables align with quality engineering strategy and best practices.
What It Takes to Make the Stay
You have these minimum qualifications:
- Five (5) years of professional work experience in Technology or related field
- Three (3) years of professional experience in the field of quality automation
- Experience with a variety of testing methodologies such as Snapshot, Functionality, API, Unit, Component and more
- Experience with test case management (e.g. Jira, Xray, etc.)
- Experience using Charles Proxy with native mobile apps
- This is a hybrid role and would require to be near our Dallas or Memphis office location
- Travel up to 10%
It would be useful if you have:
- Bachelor's Degree, or Associate's Degree plus 6+ years of Technology related experience, or High School Degree/GED plus 12+ years of Technology related experience
- Three (3) + years of management experience in Quality Assurance
- Experience using Git-based version control systems
- Understanding of the current and future impact of AI on mobile technologies
How We'll Help You Thrive
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
- Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
- Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
- Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
- Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
- Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
- Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
- Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
- Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
- Financial security for your future – Our retirement plans make it easier to save for what's next
*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.
As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay—we're a great place to work.
