Manager, Program Management
***This role is based at our corporate office in McLean, VA***
Join the next-generation Strategy, Insights, and Analytics team of internal consultants to all teams across Hilton! The team ensures that Hilton’s strategy and customer experience are informed by analytics and customer insights combining technical talent with industry expertise to guide progress towards Hilton’s goals. As a program manager reporting to Director of Analytics Technology, you will drive program management for the data strategy operations and analytics product teams.
HOW WE WILL SUPPORT YOU
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
- Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
- Paid parental leave for eligible Team Members, including partners and adoptive parents
- Mental health resources including free counseling through our Employee Assistance Program
- Paid Time Off (PTO)
- Learn more about the rest of our benefits
At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate.
**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.
HOW YOU WILL MAKE AN IMPACT
Your role is important and below are some of the fundamental job duties that make your work unique.
What your day-to-day will be like and how you will collaborate with others:
- Administer Atlassian Jira projects and dashboards for the Analytics Product and Business Intelligence Teams, providing support and documentation
- Develop end-to-end business and JIRA processes with the Portfolio Management Office and Enterprise Architecture to create value stream delivery, aligned with Portfolio Management Standards
- Create monthly re-alignment processes for the Analytics Product roadmap and facilitate PI Planning.
How you will collaborate with others:
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Lead project management activities, including creating training materials, process documentation, and coordinating Portfolio and Program Planning with important partners.
What projects you will take ownership of:
- Manage Jira portfolio to align and prioritize strategic and functional programs
- Evolve the Analytics Product Operating Model, in collaboration with analytics, business, data, and external partners to ensuring alignment with Portfolio Management and agile transformation processes.
- Lead program coverage for other strategic projects as needed
WHY YOU'LL BE A GREAT FIT
You have these minimum qualifications:
- Four (4) years of professional experience in Project and Process Management
- Two (2) years of advanced JIRA user experience including project administration, creating JQL queries, dashboards, Scrum/Kanban boards, and other type of performance reports
- Hybrid work schedule from office in McLean, VA
It would be useful if you have:
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BA/BS Bachelor's Degree in an analytical or technical field
WHAT IT IS LIKE WORKING FOR HILTON
Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!
It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws.
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.
