Manager, Cobrand Analytics
***This role is based at one of our corporate offices in McLean, VA, or Dallas, TX***
This is your chance to be part of the next generation Strategy, Insights, and Analytics team of internal consultants to all teams across Hilton! The team ensures that Hilton’s strategy and customer experience are informed by analytics and customer insights combining technical talent with industry expertise to guide progress towards Hilton’s goals. As a Manager, Co-brand Analytics, you will support Hilton's Customers, Brands, Marketing, Digital, Revenue, and Sales organizations, with special support for the executive leadership team. On the Loyalty Analytics team reporting to the Director, Loyalty Analytics, you will support the Co-brand team with complex ad-hoc analyses and identify business opportunities using advanced analytics skills and technology.
HOW WE WILL SUPPORT YOU
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
- Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
- Paid parental leave for eligible Team Members, including partners and adoptive parents
- Mental health resources including free counseling through our Employee Assistance Program
- Paid Time Off (PTO)
- Learn more about the rest of our benefits
At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate.
**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.
HOW YOU WILL MAKE AN IMPACT
Your role is important and below are some of the fundamental job duties that make your work unique.
What your day-to-day will be like:
- Help achieve critical metrics for the Co-brand program through both new and existing analytic techniques while partnering with other teams across analytics to demonstrate skills and resources.
- Translate data insights to recommendations to drive metrics including Co-brand program enrollment, new credit card signups, and program revenue.
- Find new and different ways of analyzing, visualizing, and sharing data and insights with business partners.
How you will collaborate with others:
- Partner with the Co-brand leadership team to support team-wide initiatives that could benefit from analytics.
- Work across the Loyalty Analytics team, ensuring cohesion of metrics and trends across Honors, Co-brand, and broader commercial teams.
- Work closely with our BI, Forecast, and Automation team partners to ensure the use of the most up-to-date methods for reporting and analysis.
- Provide leadership to the Sr. Analyst, Co-brand Analytics.
What projects you will take ownership of:
- Ongoing measurement of new cardholder acquisition and engagement by channel.
- Translating co-brand performance into results understood by non-technical audiences
- Strategic expansion of our co-brand program.
WHY YOU'LL BE A GREAT FIT
You have these minimum qualifications:
- Five (5) years of professional experience
- Three (3) years of experience working with multiple partners across a business supporting data-driven initiatives
- Proficient in analytic tools such as SQL and Excel (can perform complex functions)
It would be useful if you have:
- BA/BS Bachelor's degree
- Six (6) years of professional experience
- People management experience
- Experience with a BI tool such as Microstrategy, Tableau or PowerBI
WHAT IT IS LIKE WORKING FOR HILTON
Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!
It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws.
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.
