Manager Commercial Analytics RMCC APAC
Department Overview
Hilton is creating an industry-leading Data and Analytics team that will drive our continued innovation of hospitality. We turn data into insights and insights into decisions, leveraging a combination of thought leadership and hospitable, business-savvy problem solvers to reinvent the way we measure and impact our business.
Position Statement:
The Manager Commercial Analytics plays a crucial role in leveraging data to drive business decisions and strategies. The role leads the development and execution of data-driven strategies to enhance commercial performance. You will be responsible for analyzing complex datasets, generating actionable insights, and collaborating with cross-functional teams to drive business growth. Your expertise in data analytics will be pivotal in shaping our commercial strategies and ensuring data integrity across the organization.
Position Summary
As a Manager Commercial Analytics, you will be responsible for:
Data Analysis and Insights:
· Conduct deep dives into commercial data to address specific business questions and deliver actionable insights.
· Develop and implement data analytics and business insights strategies to fuel commercial growth.
· Support advanced analytics projects, such as predictive modeling, segmentation, and multivariate analysis.
Data Management:
· Ensure data integrity and accuracy for effective business planning.
· Develop and maintain dashboards and reports that track key performance metrics.
· Monitor trends and patterns in commercial data to proactively flag risks or opportunities.
Collaboration and Communication:
· Partner with various departments to enhance data capabilities and support strategic decision-making.
· Collaborate with cross-functional teams to gather data and insights, understanding key business drivers.
· Present complex data clearly and concisely to both technical and non-technical audiences.
Team Leadership:
· Manage and mentor a team of analysts, fostering a culture of continuous improvement and innovation.
· Ensure the team is equipped with the necessary tools and skills to perform at a high level.
· Promote collaboration and knowledge sharing within the team and across departments.
Qualifications
· Minimum qualification of bachelor’s degree or equivalent in Business, Economics, Statistics, or any other quantitative related discipline
· Minimum of 4 years working experience in analytics or equivalent field
· Solid experience in commercializing data and deliver analytics solutions
· Highly developed analytical skills and mindset to extract information from data and translate to business language & commercial impacts
· Proficiency in analytical tools and software including Excel, SQL, Python, R, Power BI, and MicroStrategy
· Strong leadership and team management skills, strong ability to positively impact and develop team members
· Excellent and compelling communication, influencing and presentation skills in both Mandarin and English
· Ability to prioritize and work accurately, effectively, and independently under pressure within a team environment
· Strong time management, prioritization, and organization skills
· Broad experience in full stack of data analysis tools and methods is highly preferred, including data modelling, descriptive and predictive statistics, experimentation, and data visualization
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!