Manager, Brand Performance Support – Mexico, Central America & Caribbean

What are we looking for?
We believe the success in this role will demonstrate itself through the following attributes and skills:

• Outstanding project management skills, and ability to accomplish multiple projects at a time
• Deep understanding of hotel key performance measures and analytical skills to analyze performance
• Deep understanding of hotel operations and franchising model within the industry, including an understanding of Brand requirements
• At ease crafting presentations with target audiences and delivering effective, creative presentations

To fulfill this role successfully, you should demonstrate the following minimum qualifications:

• Minimum Five (5) years of overall work experience in Hotel Operations or Hotel Brand Support
• Minimum Two (2) years of experience in one of the following: General Manager, Director of Sales, or a combination of both
• PowerPoint and Excel expertise
• Managerial experience
• Bilingual: Spanish/English
• Between 30% - 40% anticipated travel

This role will be based in Mexico City

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

• Associate's Degree or BA/BS Bachelor's Degree
• Solid understanding of key Hilton system applications such as the Lobby, R&I, OnQ/Opera PMS, PIM, OnQ SM, amongst others (Salesforce)
• Fluent in Portuguese

What is it like working for Hilton?

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.

We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton! 

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of their role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.