Manager, Content Development

What are we looking for?

We are seeking innovators who are passionate about supporting property and above-property leaders in a dynamic industry.

The success in this role will demonstrate itself through the following attributes and skills:

• Strong copywriting and storytelling skills that ensure team resources strategically influence behavior and engagement
• Excellent project management skills that lend to managing multiple projects at a time
• Time management skills, attention to detail, and strong initiative to ensure the timely and efficient completion of support requests
• Collaboration skills that allow ease in working across the organization with a high degree of diplomacy
• Strong written and verbal communication skills with follow-through in communicating goals and expectations
• Strong interpersonal skills with a deep understanding of professional and business ethics
• Would be advantageous to have strong content knowledge across both operational and commercial topics

To fulfill this role successfully, you will possess the following minimum qualifications and experience:

• Two (2) years of process/project management experience
• Two (2) years experience with copywriting and presentation development (both in-person and virtual)
• Intermediate Microsoft Office proficiency (including PowerPoint design skills and Microsoft Teams)
• Travel up to 25% of the time

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

• BA/BS Bachelor’s Degree
• Hospitality related experience
• Three (3) years of process/project management experience
• Five (5) years of experience with copywriting and presentation development (both in-person and virtual)
• Two (2) years of experience creating field support-facing resources such as job aids, implementation guides, checklists, and videos
• One (1) year of performance consulting experience
• Advanced Microsoft Office Skills and Hilton Systems such as the Lobby
• Intermediate experience with Adobe Suite products including InDesign

What is it like working for Hilton?

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.

We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton! 

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of their role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.