Manager, Account Management

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

• Work with teams to ensure the client’s daily needs are met while identifying viable opportunities for critical initiatives crafted to improve operational and financial performance.
• Set, maintain, and upgrade client data integrity and collection standards to lead successful selling processes across the account team.
• Model account-based trends on a weekly, monthly, and annual basis, and compare data with previous years' results to ensure revenue targets are achieved.

How you will collaborate with others:

• Work with teams, including B2B, IT, and Supply Management to provide total account solutions.
• Collaborate with sales leaders to ensure that CRM data is used within the Salesforce and sales programs

What projects you will take ownership of:

• Define the opportunity management strategy for your accounts, identify ways to increase the quality and revenue value, and implement strategy with business vision, taking into account barriers and opportunities.
• Aggregate client account-based growth data and evaluate areas of opportunity.

WHY YOU'LL BE A GREAT FIT

You have these minimum qualifications:

• Five (5) years of customer relations experience
• Three (3) years in procurement/supply chain or sales roles
• Three (3) years of hospitality industry experience with a focus in customer-facing roles
• Ability to travel 25-50%

It would be useful if you have:

• BA/BS Bachelor's degree
• Five (5) years in procurement and sourcing roles
• Five (5) years of hospitality industry experience with a focus in customer-facing roles

What is it like working for Hilton?

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton!

It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws.  Hilton’s commitment to equal employment opportunity supports the attraction and retention of a diverse workforce that will enhance our effectiveness in attracting Team Members, customers, corporate partners, and owners.  

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.