Guest Service Agent
- 📅
- Apr 15, 2024 Post Date
- 📅
- HOT0A1JV Requisition #
What are we looking for?
Guest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Previous experience in a customer-focused industry
- Commitment to delivering a high level of customer service
- Calm, efficient, and organized with great attention to detail
- Ability to multi-task while maintaining a positive attitude when working with a Guest
- Professional manner with an emphasis on hospitality and guest service
- Competent level of IT proficiency
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience in cash handling
- Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors
- Conflict resolution experience
What's in it for me?
- Degree-level qualification in a relevant field
- Competitive Salary & Wages
- Private Health Insurance
- Complimentary Dry Cleaning for Business Attire
- Monthly Transportation Fee
- Complimentary Shuttle Bus
- Discounted Indoor Parking Privileges
- Complimentary Employee Meal
- "Go Hilton" - discounted room rates in Hilton Hotels Worldwide for yourself and your family members
- Career and development opportunities in Hilton Hotels Worldwide
- Opportunity to make a positive impact on environment and community with Travel with Purpose program
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!