Guest Relations Officer

What are we looking for? 

A Guest Relationship Officer serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviour, skills, and values that follow: 

• Minimum of 2 years as a Guest Relation / Customer Care Executive in the hospitality Industry.  

• University graduate / hotel management / hotel school diploma (diploma in Public Relation advantageous). 

• Neat in appearance and in good health. 

• Good communication skills. 

• Pleasing, charming, honest, possess a sense of humor, have the right attitude and is physically fit. 

• Have a good command over verbal and written Mandarin and English language to meet business needs.  

• A basic knowledge on any additional foreign languages will be advantageous. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!