Groups & Events Executive (m/w/d)

What will I be doing?

•  Manage conference & events room blocks and rooming lists in accordance to hotel strategy and customer needs

• Build strong relationships with customers to fully understand their needs

•  Attend pre & post conference client meetings

•  Ensure a successful client event by working together with the Front Office and Event Planning team

•  Participate in hotel promotional activities

•  Actualising C&E group revenue

•  Complete quality checks in line with company standards

•  Maintain a high level of product knowledge about the hotel and local area

•  Manage telephone and email enquiries in a prompt and professional manner and in accordance with company strategy & standards ensuring accuracy and attention to detail at all times.

•  Ensure the accurate administration of all bookings and related correspondence including billing details.