Senior Analyst, Technology Project Management Office Greater China & Mongolia
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
What will I be doing?
At Hilton, you will experience how digital transformation really happens in a multi-national company that takes pride in human-centric technology. As Senior Analyst, Digital Analytics, Power Platform, standing at the digital forefront, you will build industry leading knowledge in digital areas, work along with commercial and product experts to measure digital performance, build visualized analytics dashboard, and leverage self-implemented data to guide for business decisions. You will also have the chance to engage with various business functional leaders to build power platform tools from zero to one to create business efficiency and bring long-lasting digital impacts.
Specifically, the Senior Analyst will:
· Lead and drive digital transformation, automation, and data analytics to support APAC PMO, by taking advantage of existing and emerging capabilities, such as Microsoft Power Automate and BI, Copilot or other approved AI agents, Airtable platform, JIRA and Confluence, etc.
· Create and maintain Dashboards, Reports, and Apps to support portfolio management, program outcome delivery metrics tracking and change management.
· Work with function teams and operations to ensure project requirements and business outcome expectations are aligned. Make plans to ensure scope is clear, schedule is feasible, and resources are committed.
· Proactively identify and manage risks and issues to mitigate the impact and keep the project on healthy track.
· Provide recommendations and insights by performing Data Analysis for optimizing project efficiencies.
· Communicate with team, stakeholders, and leadership to report project progress and highlight key issues to help the decision-making process objectives.
· Manage project document and drive process optimization throughout the lifecycle.
Direct Reports: n/a
What are we looking for?
A Senior Analyst, Technology Project Management Office – Great China and Mongolia, serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
· Bachelor’s degree with Digital technology related background (example mathematics, statistics, computer science, information management, analytics, etc.)
· Previous relevant work experience in a similar role, minimum 3 years working experience
· Good written and verbal communication skills in English
· Experience with data visualization tools (from charts in Excel to Power BI, Tableau, etc.)
· Good aesthetics in dashboards and apps design with focus on functions and experience
· Understand or willing to learn new tools and technology in a technical environment
· Logical thinker, digital savvy, attention to details, and self-motivated
To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
Strong problem definition and risk analysis skills
Creative problem-solving skills
Proactive and adaptable to modify approach or style to achieve goals
Have the tenacity to maintain effectiveness in situations of disappointment
Knowledge of new technologies and applications
Excellent organizational and project management skills
Excellent verbal, written and presentation skills
Ability to prioritize efforts effectively and flexibly adapt to changing business requirements in a fast paced, constantly changing environment
Ability to travel as required
Global experience advantageous
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!