Food and Beverage Supervisor

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY 

The individual must possess the following knowledge, skills and abilities and be able to explain and 
demonstrate that he or she can perform the essential functions of the job, with or without reasonable 
accommodation. 

• Thorough knowledge of basic food preparation and restaurant operations including foods, 
beverages, supervisory aspects, service techniques, and guest interaction. 
• Considerable skill in math and algebraic equations using percentages. 
• Ability to walk, stand, and/or bend continuously to perform essential job functions. 
• Ability to lift up to 75 lbs., and to lift lighter objects overhead. 
• Ability to communicate in English, both orally and in writing, with guests and employees, some of 
whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect 
accurate information and to resolve problems. 
• Ability to work under pressure and deal with stressful situations during busy periods. 
• Ability to access and accurately input information using a moderately complex computer system. 

QUALIFICATION STANDARDS 
EDUCATION 
 
High school graduate or equivalent required. Some college preferred.

EXPERIENCE

 Food and Beverage service experience, preferably at a supervisory level. 

LICENSES OR CERTIFICATES 

Must obtain any government required licenses or certificates. Examples include a Washington Health Card 
Permit; Oregon Liquor Service Permit; Alcohol Service Permit. CPR certification and/or 1st Aid Training 
preferred. 

What are we looking for?

A Food and Beverage Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: -

• Previous Food and Beverage experience
• Committed to delivering high levels of customer service
• Positive attitude
• Good communication skills
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
• Previous experience in hotel industry
• Previous experience in supervising and/or delegation - Willingness to develop team members and self What will it be like to work for Hilton

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!