Food and Beverage Attendant
Iconic 598-room Hilton Sydney is located steps from Town Hall station and the QVB Light Rail stop and amongst our operations we are home to one of the largest group, conferencing and event spaces in Sydney. The Food and Beverage Attendant position within the Event Operations team focuses on the guest experience during conferences and events. We always deliver an experience that will exceed our guests' food, beverage, and culinary expectations.
What will it be like to join the Hilton Sydney team?
We are committed to an equitable and inclusive workforce an environment where Team Members can be their authentic selves with opportunity for all to learn, grow, succeed and thrive. Joining an award-winning culture and globally recognised Great Place to Work means:
- Competitive pay and incentives
- A laundered Uniform provided
- 110 discounted travel nights per year for you, your friends or family to enjoy at any of our 8000+ hotels located in 138 countries and territories around the world!
- F&B discounts so you don’t just stay when you travel but also enjoy experiences wherever you go
- Opportunities for career progression including varied experience
- Flexible rosters so you can make space for what matters most
- Free access to 3000+ learning and development courses to start your career and enhance your skills
What will I be doing?
- Receive orders and serve customer requests completely in a timely manner, including serving as a barista or cocktail attendant/bartender, if required
- Understand menu content, any menu changes, and promotional activities
- Keep your service area clean, tidy, and well-prepared
- Efficiently manage the proper settlement of all customer accounts
- Answer Guest queries in a polite and helpful manner
What are we looking for?
- Friendly, positive, energetic disposition
- Committed to delivering exceptional guest service
- Motivated to learn new skills and techniques
- Smart and tidy, in appearance
- Positive and willing to participate on a team and work with a winning attitude
- Excellent communication skills in the local language
- Flexible, reliable, and responsive to a range of work situations
- Prepared to manage a variety of customer types, inquiries, and complaints
- Knowledge of alcoholic beverages and mixing of drinks
- Previous food hygiene experience
- Electronic ordering systems experience
- Cash handling experience