F&B Administrator (Hilton Kuala Lumpur)
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The F&B Administrator position is concerned with all administrative functions and general secretarial duties as required by the F&B Manager as well as coordination of the department.
What will I be doing?
As the Administrator, you will be responsible for performing the following tasks to the highest standards:
1) Type reports, letter, memoranda and correspondence including those of a confidential nature for the operations office, and maintain files accordingly. Take down and transcribe dictation and minutes of meetings.
2) Liaison with all other departments, (including Kitchen, accounting, purchasing, FO etc) for and on behalf of the F&B Director.
3) Process sponsorship requests.
4) Answer and place telephone calls and arrange appointments for the F&B Manager, and remind them of the same. Liaison with the concerned parties.
5) Receive and screen office callers and visitors, schedule and set up appointments.
6) Maintain adequate stock of office supplies, initiate necessary requisition for approval of the F&B Director.
7) Keep the F&B Director informed of VIPs, groups and other arrivals for the day of hotel events and of other matters which concerns him/her.
8) Open, read, sort and record incoming office mail, forward to personnel concerned, dispatch and record outgoing mail.
9) See to the cleanliness and maintenance of the F&B office and equipment,
10) Performs other duties as may be required by the F&B Director.
What are we looking for?
An Administrator serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
• University Diploma in related subjects preferred.
• Minimum 3 years relevant experience, preferably in a medium to large size hotel of which must be in a similar capacity.
• Have a good understanding of hotel operations, practices and procedures.
• Proficiency in Microsoft Office programs like Word, Excel, PowerPoint etc. and basic knowledge of Desktop Publishing System.
• Good language skills in English and Mandarin, both verbal and written.
• Secretarial skills, i.e. typing, filing systems, office workflow, etc.
• Independent correspondence skills.
• Strong communication, good interpersonal and relationship management skills.
• An independent individual but also a team Player who possesses high initiative, good judgement, organization and time management skills.
• Possess creative writing skills and knowledge of Ad. / Media Planning and printing / production process.
• and basic knowledge of Desktop Publishing System Good contacts with local press with strong multi-media network.
• Ability to be resourceful, creative, maintain flexibility and able to work well under pressure.
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!