Event Service Managers (Blue Coat)

Executes all aspects of the convention resume and banquet event order arrangements between the hotel and customer during the meetings or events. Acts as liaison between the customer and hotel by directing each department within the hotel as to their specific role of operational execution. Successful achievement of this goal will ultimately result in a major contribution to the re-booking of all future business. Maximizes revenues through effective up-selling of products and services. Promotes service excellence and enhancement opportunities to our guests.

What will I be doing?

As a Event Services Manager (Blue Coat), you would be responsible for performing the following tasks to the highest standards:

• Greet client and assist as needed.
• Oversees and assists in the physical movement of hotel or customer equipment or furnishings as necessary to complete a tight turn-around of public function space.
• Assists customer with set-up of their event, as needed.
• Check all event room and food/beverage details for accuracy.
• Create, display, and remove client signage and provide directional assistance as needed.
• Monitor and communicate group movement for operations team (ie: room refreshes, program/event changes, set-up and tear down assistance).
• Works closely with exhibitors, decorators, AV providers, outside vendors to ensure accurate set-up and tear down of events.
• Ensure compliance to all safety and fire code procedures.
• Performs other duties and responsibilities as assigned or required.