Catering and Event Services
HOT058E3 Requisition #

Executes all aspects of the convention resume and banquet event order arrangements between the hotel and customer during the meetings or events. Acts as liaison between the customer and hotel by directing each department within the hotel as to their specific role of operational execution. Successful achievement of this goal will ultimately result in a major contribution to the re-booking of all future business. Maximizes revenues through effective up-selling of products and services. Promotes service excellence and enhancement opportunities to our guests.

What will I be doing?

As a Event Services Manager (Blue Coat), you would be responsible for performing the following tasks to the highest standards:

  • Greet client and assist as needed.
  • Oversees and assists in the physical movement of hotel or customer equipment or furnishings as necessary to complete a tight turn-around of public function space.
  • Assists customer with set-up of their event, as needed.
  • Check all event room and food/beverage details for accuracy.
  • Create, display, and remove client signage and provide directional assistance as needed.
  • Monitor and communicate group movement for operations team (ie: room refreshes, program/event changes, set-up and tear down assistance).
  • Works closely with exhibitors, decorators, AV providers, outside vendors to ensure accurate set-up and tear down of events.
  • Ensure compliance to all safety and fire code procedures.
  • Performs other duties and responsibilities as assigned or required.
What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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