Director of Security - Hilton Americas Houston

Join the Hilton Americas Houston, the largest convention hotel in Houston and the only AAA Four Diamond-rated hotel in the city’s downtown area. Connected to the George R. Brown Convention Center and just steps from Discovery Green, this award-winning property features over 1,200 guest rooms and 117,457 sq. ft. of flexible meeting space contained on three levels, setting the stage for world-class events and exceptional guest experiences.

We’re looking for a proactive, solutions-driven leader Director of Security with proven experience overseeing Security operations in a large-scale, high-occupancy hotel or convention environment. A background in emergency response management and strong working relationships with local agencies are a plus.

What will I be doing?

As the Director of Security, you will lead all aspects of safety and security for our landmark property. This strategic leader will be responsible for developing, implementing, and managing programs that ensure the safety of our guests, team members, and assets—while maintaining the welcoming, polished environment that defines Hilton.  Specifically, you would be responsible for performing the following tasks to the highest standards: 

• Direct and administer all Safety and Security operations and functions to include, but not limited to, preserving the safety and security of the guests, team members and the facility, safe work practice promotion, OSHA compliance, safety incentive programs and classes, systems use and management, lost and found, budgeting and forecasting, department management, adherence to federal, state and local standards and meeting participation and facilitation
• Direct and administer the patrol of the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions
• Direct and lead investigations of accidents, thefts, property loss and unlawful activities
• Direct response to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
• Serve as primary liaison with federal, state and local law enforcement
• Oversee the administration and accuracy of all required reports and documentation
• Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner
• Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
• Recruit, interview and train team members

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