Director of Security and Safety - Waldorf Astoria Washington DC

Join the iconic Waldorf Astoria Washington DC as the Director of Safety and Security and become part of an award-winning team delivering unforgettable luxury experiences in the heart of the nation’s capital.

Located in the historic Old Post Office on Pennsylvania Avenue, Waldorf Astoria Washington DC is a beacon of timeless elegance. The hotel features 263 luxuriously appointed rooms, world-class dining, and exceptional event spaces, providing an unparalleled setting for both guests and team members.

As Director of Safety and Security, you will lead the development and execution of safety, security, and risk management strategies to protect our guests, team members, and physical assets. This critical leadership role requires a proactive and detail-oriented professional who thrives in a luxury environment.

What will I be doing?

As a Director of Security and Safety, you would be responsible for directing and administering the implementation of all safety and security programs and initiatives to ensure the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Direct and administer all Safety and Security operations and functions to include, but not limited to, preserving the safety and security of the guests, team members and the facility, safe work practice promotion, OSHA compliance, safety incentive programs and classes, systems use and management, lost and found, budgeting and forecasting, department management, adherence to federal, state and local standards and meeting participation and facilitation
• Direct and administer the patrol of the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions
• Direct and lead investigations of accidents, thefts, property loss and unlawful activities
• Direct response to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
• Serve as primary liaison with federal, state and local law enforcement
• Oversee the administration and accuracy of all required reports and documentation
• Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner
• Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
• Recruit, interview and train team members

The annual salary range for this role is $85,000 - $92,000 and is based on applicable and specialized experience.

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