The Waldorf Astoria Admiralty Arch is looking for a Director of Sales to form part of the pre-opening team for this brand-new luxury hotel set to open early 2026. This is a fantastic opportunity for an experienced Director of Sales to support the opening of one of London’s most anticipated hotels.
This luxury hotel will be housed in the iconic Admiralty Arch, a Grade I listed building located at the end of The Mall, opposite Buckingham Palace.
The project is a collaboration between Hilton and Reuben Brothers, who acquired the property in 2022. The hotel will feature 112 rooms and suites, including a two-bedroom VIP suite on the fourth-floor bridge with stunning views of Buckingham Palace and Trafalgar Square. Guests can also enjoy a rooftop terrace on the sixth floor and a ground-floor terrace overlooking St James's Park.
The Waldorf Astoria London Admiralty Arch will offer world-class dining options with restaurants and bars helmed by renowned chefs, as well as a Spa and a 320-cover ballroom. This development aims to preserve the historical significance of Admiralty Arch while providing a luxurious experience for guests.
The hotel will also include residential apartments and a private members' club, making it a versatile destination for both hotel guests and locals. With its prime location and commitment to luxury, the Waldorf Astoria London Admiralty Arch is poised to become a landmark destination in the heart of London.
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!
A WORLD OF REWARDS
- Competitive Salary
- Uniform provided and laundered
- Free and healthy meals when on duty
- Grow your Career
- Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- High street discounts: with Perks at Work
- Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
- Discounted dental and health cover
- Modern and inclusive Team Member’s areas
A Director of Sales manages the hotel sales and marketing plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace, whilst actively representing the hotel with luxury B2B clients and end user guests as required.
What will I be doing?
As Director of Sales, you are responsible for working closely with the Senior Management Team, and reporting to the Commercial Director, to drive business needs and expand existing business through promotional efforts and sales channels. A Director of Sales will work to develop the sales group and groom a high-performing sales team, highly regarded by the hotel operating team with a One Team approach. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Manage hotel sales and marketing plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segments to ensure market share targets are achieved
- Work closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional support
- Lead and develop the sales team through inspiring leadership and by example to include the hiring of team members, mentoring and supporting them to future success
- Represent the hotel locally and internationally as required at luxury tradeshows and events organized by Hilton Worldwide Sales and other organizations to generate revenue for the hotel
- Host client entertainment and engagement activities to support business development and account management with and without Hilton Worldwide Sales colleagues
- Manage sales and marketing budget components related to direct sales and monitor on a monthly basis
- Prepare company contracts for the hotel in accordance with current business and pricing conditions
- Monitor offers, options and discounts for repeat bookings for groups, congresses and seminars in close cooperation with the Group Coordinator
- Direct and manage the forecasting process in conjunction with the Revenue Department to insure accurate, timely and complete information. Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast, Lead Management System, and Booking Reports
- Actively participate and complete the preparation of the annual Sales and Market Plan, quarterly updates, and the complexed hotels' annual Budgets. Execute initiatives as outlined; swiftly implement strategies/tactics to offset changes in markets, economy or driven by the competitive set. Organize and/or attend scheduled group and related meetings
- Contribute to the development of company sales and marketing initiatives by recommending, implementing and monitoring appropriate local activity
- Organise comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential Guests
- Produce accurate and timely reports that meet the needs of the hotel and the management company
- Prepare and present, on a monthly basis, the contribution, focus and activity of the proactive sales team to the hotel owners and senior management team
- Cooperate with other departments in the hotel, particularly Reservations and the Banqueting Department, to create an exceptional Guest experience and build strong, comprehensive sales programs
- Contribute to relevant management meetings to develop and implement sales and marketing initiatives
What are we looking for?
A Director of Sales serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
· Must have London 5* Experience at Senior Sales Manager or Director Level
· Needs to have world-class Luxury expertise and experience
· Needs to have strong connections with Luxury TAs and Consortia including Virtuoso, Amex TLS and Internova within the US luxury travel community
· Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations
- Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges
- Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
- Excellent organisational and planning skills
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work well under time pressure and/or demanding travel schedules
- Demonstrated previous experience in a Sales role with the proven ability to close a sale
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Relevant degree, in sales, business development or other relevant business field, from an academic institution