Director of Safety and Security - Conrad Washington DC
Bring your passion and inspiration to DC at the newest Conrad hotel as the Director of Safety & Security!
Located in the heart of urban DC, this stylish and sophisticated property has brought a new standard of luxury to DC with 360 rooms, 32,000 square feet of banquet space, and 5 food and beverage outlets.
A Director of Security and Safety is responsible for directing and administering the implementation of all safety and security programs and initiatives to ensure the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding service and financial profitability.
The ideal candidate will be an incredible leader with the ability to drive the business forward through innovation and elevated service.
What will I be doing?
As a Director of Security and Safety, you would be responsible for directing and administering the implementation of all safety and security programs and initiatives to ensure the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
- Direct and administer all Safety and Security operations and functions to include, but not limited to, preserving the safety and security of the guests, team members and the facility, safe work practice promotion, OSHA compliance, safety incentive programs and classes, systems use and management, lost and found, budgeting and forecasting, department management, COVID-19 protocols, adherence to federal, state and local standards and meeting participation and facilitation
- Direct and administer the patrol of the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions
- Direct and lead investigations of accidents, thefts, property loss and unlawful activities
- Direct response to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
- Serve as primary liaison with federal, state and local law enforcement
- Oversee the administration and accuracy of all required reports and documentation
- Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner
- Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
- Recruit, interview and train team members
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 Worlds Best Workplace by Great Place to Work & Fortune.
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
- Access to your pay when you need it through DailyPay
- Mental Health Resources
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel discount program
- Supportive parental leave
- Matching 401(k)
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
Salary Range: $85,000 - $87,000 based on applicable experience
*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.