Director of Human Resources - Hilton Colombo

The Director of Human Resources operates the Human Resources functions in accordance to government policies, Hilton brand requirements and hotel related policies. This role works closely with the hotel General Managers and the Executive team to work out human capital strategy plans, build up effective performance evaluation systems, recognition programs and talent development methods to form a high performance team to achieve hotel business targets and improve employer brand. 

What will I be doing?

As the Director of Human Resources, you will be responsible for performing the following tasks to the highest standards:

• Establish HR strategy plans and lead the HR team to achieve HR objectives based on the hotel’s annual strategy plan. 
• Adjust and improve the human capital plan and HR operations to support business requirements. 
• Ensure that the department’s activities are aligned with the corporate HR strategy, and that the hotel‘s actions have been implemented where appropriate. 
• Establish, maintain and ensure adherence to all personnel-related policies and procedures. 
• Work with the Executive team to establish and review hotel rules and regulations, being responsible for the related trainings, communication and execution. 
• Support the financial objectives of the hotel through proper and efficient management. 
• Prepare the annual HR budget and monthly rolling forecast, ensuring that the department's operational budget is strictly adhered to, all costs are controlled, and expenditures are properly approved. 
• Propose effective performance evaluation systems and recognition programs to encourage team members to be creative and innovative, challenging and recognizing them for their contribution to the success of the operation. 
• Fully in charge of all HR functions’ and departments’ daily operations and team management. 
• Responsible for HR team member trainings and development, ensure that they work under the guidance of proper procedures. 
• Create an open-door environment in the hotel to drive effective communication.  
• Ensure that HR personnel provide the appropriate level of professionalism, courtesy and care to other team members (internal guests) and other visitors to the division.
• Assist and coach department heads to improve leadership skills in the department’s team management. 
• Ensure that team members follow all hotel, company and local rules, policies and regulations.
• Assist the department to manage team members, maintain a high standard of personal appearance and hygiene, adhering to hotel and department grooming standards.
• Represent the hotel in union negotiations and related activities, working closely with the regional HR team and the hotel Management team accordingly.
• Able to understand the market situation and take effective actions to make adjustments.
• Assist the General Manager to maintain a good relationship with the hotel owner.
• Oversee the hotel's recruitment and selection process, providing department managers with effective and efficient recruitment solutions.
• Look for creative cooperation methods with different talent service channels to improve recruitment effectiveness and enhance hotel brand image.
• Work with the Operations department to maximize labor work efficiency, and control labor costs.  
• Participate in outsourced labor contract signing procedures, assist the Operations department to monitor service quality and payment.
• Propose and implement the competitive compensation and benefits structure.
• Guide Learning & Development Managers to enhance training systems in the hotel, assisting to develop training skills of qualified department trainers and the managers.
• Periodically conduct talent reviews with managers and implement succession programs and high potential development plans.
• Guide and coach department managers to manage the team well, improving team performance and moral.
• Cultivate hotel and brand culture, unifying team member behaviors, procedures and policies, influencing the team with positive feedback.
• Ensure that the hotel is adheres to all company / hotel HR policies and procedures, including hygiene, safe and security policies.
• Ensure that team member facilities are maintained according to Hilton’s high standards of operation.
• Maintain safety and cleanliness of work areas and team member areas, including but not limited to the team member kitchen and locker rooms.
• Supervise the Team Member Canteen Chef to operate the canteen kitchen, meeting related standards, good cost control, and serving a variety of high-quality food to team members.
• Manage the team member dormitory and create safe and secure living conditions for team members, implementing the dormitory check system and entertainment activities to encourage the THRIVE life for team members.
• Carry out any other reasonable duties and responsibilities as assigned.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.