Director of Food and Beverage (Temporary) - Waldorf Astoria Las Vegas
The iconic Waldorf Astoria is seeking a Director of Food and Beverage to lead the Food and Beverage team at the award-winning Las Vegas property!
Located in the heart of the Las Vegas Strip, this luxurious hotel has 389 rooms, 6 food and beverage outlets, and 12,000 square feet of meeting space. This include a 3-meal restaurant, fine dining restaurant, tea lounge, bar, pool cafe, and in-room dining.
The ideal candidate will be an excellent leader with a passion for providing world-class experiences, developing the team, with excellent communication and organization skills. At least two (2) years of prior Director of Food and Beverage experience in a luxury / upscale hotel environment is required. Prior experience managing a union staff is a plus.
Want to learn more? Hotel Website, Facebook, Instagram
Duties and Supporting Responsibilities
- Participates in the formulation of strategic business plans for the hotel
- Oversees daily operations of the F&B division
- Ensure that the appraisal and succession planning systems and deadlines are utilized and adhered to
- Complete ownership for the ongoing training requirements in the F&B division
- Closely monitors the daily, weekly and monthly financial performance of all outlets providing solutions to improve problem areas and assisting in implementing corrective measure
- Participates in the preparation of the annual budget and marketing plan, taking ownership for the F&B Division sections
- Preparation of F&B Annual Capex plan and management of Capex projects and expenditure
- Work closely with Director of Property Operations to oversee maintenance of all F&B area as required
- Establish monthly reporting system to monitor; Key Performance Indicators, operational expenses, project updates, SALT activities and other related tasks
- Handles all guest complaints expeditiously to complete resolution
- Oversee staff performance management of all F&B Team Members
- Coach and develop middle management through coaching within the F&B Division
- Provides monthly forecast of all F&B revenues and expense for the next three months
- Participates in public relations activities, sales calls or other promotional activities designed to enhance the image and profitability of the food and beverage department of the hotel
- Partners with Sales & Marketing to manage the roll out of the annual promotional schedule and to create additional promotions to improve the profitability and image of the F&B operation
- Monitors and analyzes competitor operations in order to assess the activities and trends and to ensure that we stay ahead of the competition
Requirements
- Professional and appropriate business appearance and presentation
- 5+ years experience in a comparable position in a luxury hotel operation
- Hospitality Management or related degree
- Excellent knowledge of all aspects of F&B Operations, including Restaurant and Bar management, Banqueting, In Room Dining, Culinary and Stewarding
- Flexible work hours to meet the demands of a 24 hour operation
- Must be highly analytical and able to work expansively with spreadsheets and budgeting packages
- Possess excellent organizational and administrative skills
- Quality driven with a passion for excellence in guest service and satisfaction
- Approachable, open minded and fair
- Must be able to work in a team environment and independently on occasions.
- Ability to sit and stand for extended periods of time
- Experience and expertise in developing, facilitating and writing training materials
- Capable of running mid to senior level management programs
- Excellent command of both written and spoken English
Desirable
- HACCP certification or equivalent is highly desirable.
- Previous experience launching F&B concepts
- Having experience with renovations
Each of the items listed is considered an essential function of the position. However, the duties, responsibilities and requirements presented in this job description are intended to be broad based and high level and should not be construed as an exhaustive list of all roles or responsibilities for the position. The Company reserves the right to alter the duties and responsibilities of the position.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune.
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
- Health insurance
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
- Go Hilton travel discount program
- Best-in-Class Paid Time Off (PTO)
- Supportive parental leave
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)