Director, Marketing & eCommerce Consulting

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

• Help lead the MEC function across the America’s region; guide and implement strategies to achieve hotel and portfolio level revenue targets.
• Represent MEC in and among other area fields including technology and innovation, property level web site support, hotel level email marketing, analytics and digital content/offers.
• Establish and lead a team that values ownership, accountability, partnership, collaboration and business performance.
• Utilize analytics to determine direction and priority for all situations, especially with both, forward-looking need period assessment, and historical performance review.
• Ensure communication with other enterprise teams and partners to accurately represent team activities, progress, and paid media market share as well as conveying and connecting Digital teams with partner initiatives and strategies.
• Identify and evaluate hotel questions and business needs to craft innovative solutions to support the larger MEC and Enterprise priorities and goals.

How you will collaborate with others:

• Critical partnership with groups like Product Management, Software Development, Salesforce, Analytics, 3rd Party Vendors, and Operations will be key to your success.
• Will align closely with other MEC Directors across the remit as well as with America’s Marketing Directors to continue to create an impactful leadership group.

What projects you will take ownership of:

• Partner with our 3rd party hotel-level email marketing vendor including hotel level email marketing including offers, design, templates, audience, reporting, QA, and leveraging new capabilities within our ESP.
• Manage relationships with the product management and development teams to provide feedback for our property website design, content, and communications.
• Owns the internal technology and innovation group that drives scalability and efficiency within the MEC and Americas Marketing ecosystem.

WHY YOU'LL BE A GREAT FIT

You have these minimum qualifications:

• Ten (10) years of work experience. Ideally in eCommerce, Digital Marketing, or Product Management.
• Three (3) years people leadership experience
• Experience identifying solutions through the use of business tools, technology or platforms
• Professional experience with the hospitality industry
• Travel up to 25% depending on location

It would be useful if you have:

• Working knowledge of Salesforce
• Master’s degree

WHAT IT IS LIKE WORKING FOR HILTON

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws. Hilton’s commitment to equal employment opportunity supports the attraction and retention of a diverse workforce that will enhance our effectiveness in attracting Team Members, customers, corporate partners, and owners.

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law.  Please contact us if you require an accommodation during the application process.