Director Leisure CALA - All Inclusive Sales
***This role is based at our corporate office in Mexico City, MX or possibility of Cancun, MX***
Exceptional Hospitality Starts with You
This is your chance to be part of a Global Sales Team that ensures Hilton owners and operators receive the combined benefits of scale, access, competence, and experience. As a Director of Leisure Sales, you will support the team responsible for providing a differentiated selling platform for Hilton's diverse portfolio of brands by being relentlessly motivated to grow market share. On the All-Inclusive America Sales team reporting to Assistant Managing Director Hilton All Inclusive Sales, you will focus on: Lead leisure and wholesale sales strategy to drive revenue growth across Hilton All‑Inclusive properties.
- Oversee a multi‑billion‑dollar LATAM wholesale business, focusing on conversion, market share, and partner performance.
- Develop and execute strategic business plans with key wholesale partners to achieve revenue and growth targets.
- Drive demand generation through integrated marketing, promotional campaigns, and targeted sales initiatives.
- Identify revenue optimization opportunities by analyzing booking gaps, conversion barriers, and market trends.
- Negotiate preferred partnerships, Pay‑for‑Performance agreements, and commercial frameworks.
- Experience to articulate and showcase brand value through compelling sales storytelling within the all‑inclusive resort space
- Partner with Revenue Management and Global Sales align pricing strategy and account positioning.
- Represent Hilton All‑Inclusive at industry events, conferences, and partner forums to strengthen brand presence.
- Lead wholesale performance reporting, insights, and recommendations for senior leadership.
- Serve as the leisure and wholesale subject‑matter expert for the Hilton All‑Inclusive portfolio in the LATAM markets.
What you'll do during a typical day:
- Drive leisure revenue.
- Align commercial strategy
- Lead partner and internal communications
- Monitor performance and demand trends
How you'll collaborate with others:
- Partners with Revenue, Marketing, and Distribution
- Collaborates with regional and property sales teams
- Works closely with global leisure partners
Projects you'll take ownership of:
- Global Leisure Account Strategy
- Leisure Performance & Distribution Optimization
- Cross‑Regional Commercial Initiatives
What It Takes to Make the Stay
You have these minimum qualifications:
- Seven plus (7+) years of progressive leisure sales experience in All Inclusive and Resorts, with proven success in the B2B space, managing tour operators, wholesalers, retail agencies and global leisure accounts
- Experience in pricing, distribution, contracts, and collaboration with Revenue Management
- Located in Mexico City, MX or Cancun, MX
- Travel up to 40%
- Must be fluent in both Spanish and English
It would be useful if you have:
- Bachelor's degree
- Proficiency in Portuguese
- Experience using Salesforce (SFDC)
- Prior experience leading teams
How We'll Help You Thrive
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
- Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
- Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
- Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
- Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.
As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay—we're a great place to work.
