Banquet Houseperson - Waldorf Astoria New York
After undergoing a transformative restoration, The Waldorf Astoria New York is set to reignite its magnetic allure. The Waldorf Astoria New York is seeking a Banquet Houseperson to unveil a new era of luxury which embodies the spirit of New York City.
With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms (plus 375 residences), 40,000 square feet of event space, holistic spa and wellness programming, and celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations.
At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.
Want to learn more? Hotel Website, Instagram, Facebook, YouTube
Classification: Full-Time
Shift: Various – must be available to work weekdays, weekends, and holidays.
Pay Rate: The pay rate for this role is $29.90 - $37.87 and is based on applicable and specialized experience and location.
Union Position: This position is part of the Local 6 Union which requires complete open availability. We are not able to accommodate schedule restrictions and full-time hours are not guaranteed. Hours and schedule are based on seniority and business needs and may be minimal at times until seniority is established. You must be comfortable with a schedule and hours that may vary from week to week.
What will I be doing?
As a Banquet Houseperson, you would be responsible for setting and cleaning banquet facilities for functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
- Responsible for set-up and clean-up of banquet functions
- Sets-up tables and chairs to meet the function specifications.
- Cleaning includes, but not limited to, vacuuming, mopping, sweeping, shampooing carpets, cleaning/waxing floors, cleaning windows, removing trash, stocking and maintaining supply rooms, reporting maintenance deficiencies for repair/replacement and cleaning
- Maintain cleanliness of banquet, meeting and conference areas to meet established cleanliness and quality standards
- Ensure equipment is in full working order and report any defects
- Project a professional manner to guests and team members
- Assist back of house team when requested
- Able to lift and Push Banquet Equipment
- Assist with set ups to ensure department runs efficiently
- Manage the set up relating to Food and Beverage functions in a timely manner
- Lift/Pull/Push at least 50 pounds
- Comply with hotel security, fire regulations and all health and safety legislation
- Attend training provided by the hotel
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
- Access to your pay when you need it through DailyPay
- Medical Insurance Coverage – for you and your family
- Mental Health Resources
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel discount program
- Supportive parental leave
- Matching 401(k)
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment
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