Assistant Spa Director - Waldorf Astoria Monarch Beach Resort and Club
Join us in Orange County, California and live in one of the nation's top vacation destinations with year-round sunshine, picturesque beaches, premiere attractions and a lively dining and arts scene.
The award-winning Forbes 4-Star and AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club is looking for an Assistant Spa Director to join the Team!
Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California's surf culture and today is celebrated for its laid-back vibe and fun, active lifestyle.
The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and Beverage outlets. This includes 4 restaurants, a beach club, lounge, marketplace, and in-room dining.
Want to learn more? Hotel Website, Facebook, Instagram
The ideal candidate will have 3-5 years experience managing spas in a luxury environment, strong attention to detail and organization. Is able to excel in a team environment and strong preferred knowledge of Book 4 Time or similar spa software.
Classification: Full-Time
Shift: Various – must be available to weekdays, weekends, and holidays.
Pay Rate: The annual salary range for this role is $90,000 - $95,000 and is based on applicable and specialized experience and location.
What will I be doing?
As the Assistant Spa Director you would be responsible for assisting the Director to ensure the efficient operation of the facility in accordance with local, state and federal health and cleanliness standards. Participates in sales, marketing, merchandising, pricing, programming, leading fitness classes, conducting inventory and recording and tracking financial statistics. Interviews, trains, supervises, counsels, schedules and evaluates staff.
Specifically, you would be responsible for performing the following tasks to the highest standards:
- Operational Management: Assist the Spa Director in overseeing daily operations, ensuring the highest standards of service and cleanliness.
- Guest Experience: Enhance guest satisfaction by providing personalized service and addressing any concerns promptly and professionally.
- Team Leadership: Supervise, train, and motivate spa staff, fostering a positive and productive work environment.
- Financial Oversight: Assist in budget management, including revenue generation, cost control, and financial reporting.
- Marketing and Promotion: Collaborate with the marketing team to develop and implement promotional strategies to attract new clients and retain existing ones.
- Product and Service Development: Stay updated on industry trends and introduce new treatments and products to keep the spa offerings fresh and innovative.
- Compliance and Safety: Ensure all spa operations comply with health and safety regulations and hotel policies.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
- Access to your pay when you need it through DailyPay
- Medical Insurance Coverage – for you and your family
- Mental Health Resources
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel discount program
- Supportive parental leave
- Matching 401(k)
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment.
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