Account Director – Big Events, Associations & Conventions (BEAC)

What are we looking for?

• Excellent communication skills: presentations, written and public speaking
• Good understanding of sales process, tools, measurements and systems
• Good knowledge of the group, meetings and event market segment, their RFP processes and pricing strategies
• Understanding of competition and marketing strategies
• Strong in account management
• Strong persuading and influencing skills
• Ability to direct collaboration among cross-functional teams including external resources
• Ability to analyse departmental financial data in order to make strategic and tactical decisions
• Leads by example to resolve conflicts, introduce change and ensure collaboration among others
• Demonstrates the highest standards of ethical behaviour and absolute discretion with sensitive information
• Ability to take initiative to identify, prioritise and implement actions required to achieve functional goals
• Strong problem-solving skills including ability to address any issue in collaboration with others, identify and prevent potential problems and develop problem-solving skills in others
• Ability to provide development and mentoring to others
• Ability to work independently and manage the work of others
• Ability to deliver performance feedback to team members to improve overall performance
• Ability to adjust plans and priorities as situations change
• Prioritises, organises and uses a systematic approach to get things done
• Ability to think and articulate a vision group, meetings and events sales and capable of translating this into practical and tangible actions
• Self-reliant, working with minimal control and direction
• Takes calculated risks to achieve results in consultation with immediate supervisor and other relevant team members
• Contributes and is effective when team working with peers
• Has good relationship management skills and presents the appropriate professional image to customers and external contacts
• Can handle more than one task/situation at a time

• University degree or experience in lieu thereof
• Significant work experience in customer facing, revenue generating roles within the Group, Meetings and
• Events segment including account management experience
• Experience working in multi-cultural or international settings
• Fluency in English
• Proficient in Microsoft office applications and Sales Force
• Flexibility to travel